Frith Housekeeper

The Biltmore Company; Asheville (NC); On-site; USD 21,000 - 28,000; Full time

Job summary

The Biltmore Company seeks a Frith Housekeeper to maintain the Frith residence and pool house, ensuring spotless interiors and organized spaces. Responsibilities include cleaning, dusting, and maintaining floors, with daily kitchen care and safety awareness.

Weekend and holiday coverage is required to support owners and estate operations. Ideal candidates bring 2–3 years of housekeeping experience, strong guest-service ethos, and the ability to learn and adhere to the estate's procedures and

Qualifications

• High school diploma preferred; training may be provided.
• First Aid/CPR/AED certification strongly preferred.
• 2–3 years housekeeping or related experience required.
• Demonstrated commitment to guest service and discretion.
• Able to learn Biltmore culture, procedures, and protocols.
• Strong planning, organization, and time management abilities.

Responsibilities

• Clean and organize the Frith residence and pool house to standard.
• Maintain bathrooms and floors; dust furniture and surfaces.
• Clean kitchen surfaces, appliances, and dishes daily.
• Operate cleaning equipment and follow safety practices.
• Provide general assistance to owners and departments as needed.
• Maintain confidentiality and professional relationships with staff.
• Work weekends and holidays as required.
• Meet collection care manual requirements and procedures.

Skills

Interpersonal skills

Communication skills

Attention to detail

Time management

Organizational skills

Proactive

Discretion

Safety awareness

Cleaning standards

Education

High school diploma preferred

First Aid/CPR/AED certification preferred

Tools

Commercial cleaning equipment

Job description

## Frith HousekeeperApplylocations: Biltmore Estatetime type: Full timeposted on: Posted Todayjob requisition id: JR103358**Job Description**The Frith Housekeeper will have primary responsibility for the cleanliness and organization of the historic Frith residence, with duties including: dusting, cleaning, and upkeep of the entire house and pool house. This position provides assistance and support for the owners for the effective and successful operation of the property and household. The position will also require staff to work weekends and holidays as needed as well as other task as appointed by management and owners.**Essential Job Duties**1. Ensure cleanliness and organization of guest and family areas to standard. 2. Maintain bathrooms with a high degree of cleanliness and detail. 3. Dust furniture as trained by management. 4. Maintain all hardwood and tile floors 5. Clean and maintain all furnishings, house interior, and exterior. 6. Clean kitchen surfaces, appliances, and dishes daily. 7. Emergency/ sick clean up (bodily fluids) 8. Constant awareness of safety. 9. Follow and execute the collection care manual. 10. Maintain security and confidentiality. **Additional Responsibilities**1. Will use appropriate conservation cleaning practices where needed. 2. Actively identifies work /tasks to be done within scope of work. 3. Store, organize, and maintain supplies 4.Work in inclement weather, and be at work in inclement weather 5. Will provide general assistance and support for department as required. 6. Operates mechanical and commercial cleaning equipment. 7. Establishes and maintains a good relationship with owners, leadership and co-workers across departments.**Qualifications**1. High school diploma preferred. Additional training, education, and/or certification (s) preferred. First Aid, CPR, and/or AED certification strongly preferred. 2. Minimum of two to three years experience of related houskeeping or related experience. 3. Demonstrated commitment to delivery of world class internal/external guest service. 4. Outstanding interpersonal and communications skills; conveys information effectively and clearly; ability to interact professionally with internal and external guests; responds positively and enthusiastically to verbal/written instructions. 5. Ability to quickly learn Biltmore culture, procedures and protocols. 6. Excellent planning, organizational, and time management skills; ability to prioritize, multi-task, adapt as needed; keen attention to details; focus on quality and service. 7. Proactive, exercises good judgment; anticipates, addresses, and troubleshoots issues. 8. Reflects company values at all times; maintains discretion and confidentiality. 9. Ability to work in a fast paced dynamic environment**Physical Requirements**1. Must be able to sit, speak, hear and comprehend. 2. Lifting up to 50 pounds occasionally. 3. Specific vision abilities required by this job include the ability to adjust focus. 4. Primarily working in an indoor setting, but may be exposed to variable temperature conditions indoor and outside (occasionally extreme heat or extreme cold). 5. Employee must be prepared to respond to emergencies should they occur. 6. Will need to access estate residences and/or historic buildings; ability to climb stairs, and ladders as needed. 7. Travel across the estate, and locally required; must have a valid driver's license. 8. Operates commercial cleaning and other mechanical equipment.