Friends & Family Associate (Seasonal)

J.Crew Factory; University Village (CA); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Employee discount

Job summary

J.Crew Factory is seeking a friendly Sales Associate in the United States (California). You will support colleagues to delight customers, respond to shoppers in the moment, and help at the cashwrap to ensure fast, friendly checkouts.

Ideal candidates are team players who remain flexible for nights, weekends and holidays, can lift up to 40 pounds, and move easily throughout the store. An excellent employee discount awaits as part of our benefits.

Qualifications

• Team player with ability to collaborate across the store.
• Flexible, upbeat, and able to work nights, weekends and holidays.
• Able to lift up to 40 pounds and move around all store areas.
• Must be 18 years or older.

Responsibilities

• Support associates to exceed customer expectations.
• Respond to customers in the moment and partner with other associates.
• Assist at the cashwrap to ensure a smooth checkout experience.
• Maintain presentation standards and keep fitting rooms tidy.
• Keep stockroom organized and ensure merchandise is re-stocked.
• Act in a manner aligned with company values.

Job description

Our Story

J.Crew gets you dressed every day, for every occasion. Since 1983, we’ve been creating classics that feel familiar and refreshingly new, crafted with unbeatable quality and distinctive point of view—it’s no wonder we’ve been in your closet for four decades and counting. Today, we continue to do the classics our way, inspiring not only how you shop but how you define your personal style. Our commitment runs deeper than just making great clothes—we’re proud of our role in getting you dressed with confidence, character, and celebrating a distinctly American sensibility that makes us who we are.

Job Responsibilities

• Support associates to exceed customer expectations.
• Respond to customers in the moment and partner them with other associates as needed.
• Assist at the cashwrap to ensure an efficient checkout experience.
• Comply with merchandise receiving and handling guidelines.
• Maintain presentation standards.
• Keep the fitting rooms organized and move product back to the floor promptly.
• Keep the stockroom organized.
• Act in a manner that aligns with our values.

(About you)

• Are a team player and bring your best to everything you do.
• Are flexible, and ready to have fun along the way.
• Leverage technology to maximize efficiency and productivity.
• Are at least 18 years old.
• Are available when we are busy, including: nights, weekends and holidays.
• Can bend, reach, stretch as well as lift, carry and move at least 40 pounds | 18 kilos.
• Can regularly move around all store areas and be accessible to customers.
• And, don’t forget about an amazing discount on clothes and accessories (even new arrivals).

Hourly Range: $21.30 - $21.75

At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.

One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds. JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.

We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color… Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We believe in looking like a million bucks, not spending it—which is why we go the extra mile to source the absolute best fabrics at the most accessible prices. We also know that we have a responsibility to the planet and to humanity to choose eco-friendly fabrics and to support our factory workers, without compromise.

Our workplace should be a safe haven, where you flourish and succeed both as an individual and teammate. Discrimination, harassment and intimidation have no place in our offices, stores, or contact and distribution centers. We will not tolerate it in any form, and furthermore, it is illegal. This applies not only to our associates but also to vendors and customers. We explicitly prohibit discrimination based on the following legally protected characteristics: race, color, ancestry, national origin, religion, sex, pregnancy, childbirth and related medical conditions, marital status, age, sexual orientation, gender identification and expression, legally protected physical or mental disability, genetic information (including characteristics, testing and refusing to submit to a test), veteran status or any other basis protected under applicable federal, state or local law. Any behavior or acts that violate this policy will result in disciplinary action up to and including termination.