Friendly Server: Guest Experience & Team Player

Ruby Tuesday; Pueblo (CO); On-site; USD 13,000 - 18,000; Full time

Job summary

Ruby Tuesday in Pueblo, CO is seeking a Server to provide prompt food and beverage service under the CHARM model. You will learn the menu, greet guests, take orders, and ensure accurate input into the MICROS system while delivering meals.

This role emphasizes teamwork, flexible shifts, responsible beverage service, and attention to detail to foster a positive guest experience and encourage repeat visits. Training provided; no prior experience required.

Qualifications

• Must be at least 18 years old; some states may require 21 to serve alcohol.
• High School Diploma or High School equivalency preferred.
• No prior work experience required.
• Ability to understand and provide friendly guest service.
• Desire to help where needed and work as part of a team.
• Flexibility to work nights, weekends, and holidays.
• Ability to handle cash and operate a computer/phone.

Responsibilities

• Maintain a welcoming attitude and contribute to a teamwork-based environment.
• Learn the menu to explain offerings and suggestively sell.
• Provide guests with a friendly welcome and farewell to promote repeat visits.
• Follow CHARM service model to deliver a great guest experience.
• Suggestively sell current features and promotions.
• Ensure orders are accurately recorded and input into MICROS promptly.
• Deliver food to guests and check back for refills and satisfaction.
• Collaborate with team members to meet guests' needs.
• Perform opening/closing duties and side work.
• Ensure quality preparation and presentation of items.
• Respond promptly to guests' needs and requests.
• Present guest checks, process payments, and finalize transactions.
• Answer phones and assist with guest questions politely.
• Serve alcoholic beverages according to policy and report incidents.
• Process tips per company policy and IRS rules.

Skills

Customer service

Teamwork

Flexibility

Communication skills

Attention to detail

Time management

Positive attitude

Guest service

Education

High School diploma or equivalent

Tools

MICROS

Cash handling

POS system

Job description

Ruby Tuesday in Pueblo, CO is seeking a Server to provide prompt food and beverage service under the CHARM model. You will learn the menu, greet guests, take orders, and ensure accurate input into the MICROS system while delivering meals.

This role emphasizes teamwork, flexible shifts, responsible beverage service, and attention to detail to foster a positive guest experience and encourage repeat visits. Training provided; no prior experience required.