Friendly Cashier & Stocker - Customer-Focused Retail

Hy-Vee, Inc.; Waterloo (IA); On-site; USD 17,000 - 21,000; Full time

Job summary

Hy-Vee Checker/Stocker position in Waterloo, IA is a fast-paced, customer-focused role balancing cashier duties with stock and merchandising tasks. You’ll engage customers at the register, handle a variety of payment types, and keep shelves stocked and organized to ensure a great shopping experience.

This position emphasizes reliable attendance, compliance with store policies, and the ability to stand for long periods while lifting and moving merchandise as part of daily duties.

Qualifications

• Follow detailed written or verbal instructions and work through tasks with a few concrete variables.
• Perform arithmetic calculations involving fractions, decimals, and percentages.
• Understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing.
• Work effectively as part of a team to deliver a great customer experience.

Responsibilities

• Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and going out of your way to make every visit a great one.
• Operate the cash register accurately, scanning product and processing all payment types including cash, checks, credit cards, coupons, food stamps, WIC checks, rain checks, in-store charges, and lottery transactions.
• Count back change, issue receipts, and provide cash refunds or credit memorandums for returned merchandise as needed.
• Ensure compliance with local, state, and federal guidelines regarding WIC, food stamps, and the sale of tobacco, liquor, and lottery tickets.
• Place merchandise in bags or boxes, assist courtesy personnel, and support drive-up and carry-out service.
• Unload product, open containers, stock shelves, and rotate product to ensure freshness and proper presentation.
• Stock, face, and rotate merchandise, clean shelves, understand shelf tags, and take customers to items when requested.
• Stay knowledgeable of item look-up numbers, department numbers, item features, and weekly ad price changes and sale items.
• Keep the register area clean, ensure adequate supplies are available, and report improper cash levels in the cash drawer.
• Verify register balances at the beginning and end of each shift where applicable.
• Communicate clearly on the intercom or telephone and answer customer questions, following up with appropriate personnel as needed.
• Stay aware of your surroundings to support store safety and security.
• Assist store management with displays and decorations for special promotions and events as needed.
• Assist in other areas of the store as needed and take on special projects as assigned.
• Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines.
• Report to work when scheduled and on time.

Skills

Customer service

Cashier operations

Teamwork

Attention to detail

Education

No education or experience requirements

Job description

Hy-Vee Checker/Stocker position in Waterloo, IA is a fast-paced, customer-focused role balancing cashier duties with stock and merchandising tasks. You’ll engage customers at the register, handle a variety of payment types, and keep shelves stocked and organized to ensure a great shopping experience.

This position emphasizes reliable attendance, compliance with store policies, and the ability to stand for long periods while lifting and moving merchandise as part of daily duties.