Friendly Banking Specialist - Customer Care & Transactions

Citizens Alliance Bank; Butte (MT); On-site; USD 32,000 - 42,000; Full time

Job summary

Citizens Alliance Bank in Butte, MT seeks a Bank Teller to assist customers with transactions, promote bank products, and coordinate services. The teller will respond to inquiries, handle daily deposits, balance drawers, and refer customers to appropriate staff for more complex needs.

The role emphasizes accuracy, regulatory compliance, and exceptional communication as core values guiding daily work and customer interactions.

Qualifications

• High School diploma or GED required; continuing education to maintain knowledge.
• Preferred 1–3 years of banking/teller experience.
• Administrative or customer service experience preferred.
• Proficiency in Microsoft Office required.

Responsibilities

• Handle customer account transactions and cash handling.
• Sell cashier’s checks and gift cards when needed.
• Answer phones and perform transfers.
• Maintain compliance with BSA/AML and bank policies.
• Cross-sell bank products and services.

Skills

Customer service

Communication skills

Multitasking

Education

High School diploma or GED

Continuing education

Tools

Microsoft Office

Job description

Citizens Alliance Bank in Butte, MT seeks a Bank Teller to assist customers with transactions, promote bank products, and coordinate services. The teller will respond to inquiries, handle daily deposits, balance drawers, and refer customers to appropriate staff for more complex needs.

The role emphasizes accuracy, regulatory compliance, and exceptional communication as core values guiding daily work and customer interactions.