Freshman Financial Aid Advisor & Orientation Presenter

Shorter Hawks; Rome, Northern (GA, KY); Hybrid; USD 38,000 - 54,000; Full time

Job summary

Shorter University in Rome, GA is seeking a Financial Aid Freshman Advisor to package financial aid for incoming students and convey aid packages to students and families. The role includes creating PowerPoints for orientations and presenting at Preview Days and Orientation Week.

The advisor will import student data into PowerFAIDS, coordinate scholarships with admissions, ensure NCAA compliance for athletes, and educate families on aid options and payment plans.

Qualifications

• Bachelor's degree preferred.
• Exceptional customer service skills required.
• Strong analytical abilities.
• Ability to manage multiple priorities and maintain attention to detail.
• Maintain confidentiality of student records.
• Stay up to date on federal, state and institutional financial aid policies.
• Ability to quickly and accurately learn and implement new processes.
• Experience in PowerFAIDS and Jenzabar preferred.
• Some travel will be required.

Responsibilities

• Import student data from admissions into PowerFAIDS while monitoring data and process integrity.
• Coordinate with admissions the scholarship amounts for incoming students.
• Help ensure financial aid awards for student athletes are in compliance with NCAA regulations.
• Evaluate student eligibility for federal and state aid programs.
• Process federal, state, and institutional financial aid for all incoming students accurately and in a timely manner complying with all applicable policies and procedures.
• Counsel with parents and students as necessary to explain their financial aid package and options for paying the remaining balance on their bill.
• Supervise student workers in the financial aid office
• Ensure students are completing financial aid tasks in a timely and efficient manner
• Assist with monitoring Office mail, e-mail, and phone communications and responding in a timely manner
• Prepare presentation and materials at all new student orientations
• Assist Residence Life staff by being part of the team that represents Financial Aid staff at all move-in days
• Other duties as assigned

Skills

Exceptional customer service

Analytical abilities

Multitasking

Confidentiality

Policy knowledge

Learning agility

Travel flexibility

Education

Bachelor's degree preferred

Tools

PowerFAIDS

Jenzabar

Job description

Shorter University in Rome, GA is seeking a Financial Aid Freshman Advisor to package financial aid for incoming students and convey aid packages to students and families. The role includes creating PowerPoints for orientations and presenting at Preview Days and Orientation Week.

The advisor will import student data into PowerFAIDS, coordinate scholarships with admissions, ensure NCAA compliance for athletes, and educate families on aid options and payment plans.