Freshman Admission Counselor

Aurora University; Aurora (IL); On-site; USD 45,000 - 65,000; Full time

Job summary

Aurora University in Illinois seeks a Freshman Admission Counselor to recruit a diverse full-time freshman class and guide applicants through the admissions process. You will build relationships with prospective students and families, deliver accurate program information, and collaborate with campus partners to meet enrollment goals.

Responsibilities include high school visits, college fairs, outreach via calls and emails, evaluating transcripts, and assisting with financial aid planning.

Qualifications

• Bachelor’s Degree required.
• Experience in higher education admission is important.
• Knowledge of Aurora University programs preferred.
• Sales experience is preferred.

Responsibilities

• Identify, recruit and enroll a specified quantity of prospective students in an assigned territory.
• Assist with special programs and research projects; participate in development and implementation of enrollment strategies.
• Achieve assigned recruiting metrics, including visits for assigned territory.
• Timely follow up at all levels of the enrollment funnel to yield the next required step.
• Provide accurate information about Aurora University's degree program and admissions procedures.
• Evaluate high school transcripts, some ACT/SAT scores; provide recommendations on admission and scholarships.
• Maintain an assigned number of high school visits, college fairs, home visits, phoning nights, and outreach to prospective families.
• Communicate Aurora University's advantages to diverse populations.
• Guide prospective families through the financial aid process and help determine a financial plan.
• Manage student interns to assist in fulfilling admission counselor duties.
• Engage with CRM (Colleague/Slate) strategies; suggest process improvements.
• Perform other duties as assigned by the Assistant Vice President for Freshman Admission.

Skills

Prospective families

Communication skills

Time management

Teamwork

Customer service

Microsoft Office

Colleague/Slate

Public speaking

Confidential information

Education

Bachelor’s Degree

Tools

Colleague/Slate

Job description

Position Purpose:

A Freshman Admission Counselor supports the Institution’s missionby recruiting a diverse student population of full-time freshmen toundergraduate programs. The position also supports prospectivestudents throughout the admission process. This role is essentialto building strong incoming classes aligned with AU’s commitment toaccess, academic quality, and student success.

Core Competencies:

1. Represents Aurora University in the most positive manner withprospective, former and current students, clients, suppliers andthe community we serve. Interacts effectively with a diverse groupof faculty, staff, students and other customers of our service,learns and uses operating practices of the department and AuroraUniversity.
2. Upholds the Mission Statement: At Aurora University, oursingular goal is to empower students to achieve lasting personaland professional success. We do this by being an inclusivecommunity dedicated to the transformative power of learning. As ateaching- centered institution, we encourage undergraduate andgraduate students to discover what it takes to build meaningful andpurposeful lives.
3. Handles all information with tact and discretion and recognizesthe confidential nature of university business.
4. Supports learning through performance of essential jobfunctions and performing other duties and functions as necessary oras assigned, including voluntary participation in universitycommittees, activities and events.

Essential Job Functions:

• Identifies, recruits and enrolls a specified quantity ofprospective students in an assigned territory.
• Assist with special programs and research projects;participates in the development and implementation of enrollmentstrategies to achieve institutional enrollment goals.
• Achieve assigned recruiting metrics, including visits forassigned territory.
• Timely follow up at all levels of the enrollment funnel toyield the correct call to action for the next required step.
• Provide accurate information about Aurora University's degreeprogram and admissions procedures.
• Evaluate high school transcripts, some test scores (ACT/SAT),provide recommendations on student admission and scholarships.
• Maintain an assigned number of high school visits, collegefairs, home visits, phoning nights, and impactful communicationwith prospect families to build strong personal relationships.
• Communicate Aurora University’s advantages to variouspopulations in varying situations.
• Provide supervisor(s) with territory, monthly, weekly benchmarkreport, and communication report.
• Support open houses, on-campus and off-campus territoryrecruitment events.
• Guide prospective families through the financial aid process;assist families to determine a comprehensive financial plan forattendance at Aurora University.
• Manage student interns to assist in fulfilling admissioncounselor duties.
• Engage with current CRM, Colleague and other technologyrecruitment strategies; actively recommend ideas and processimprovements.
• Other duties as assigned by the Assistant Vice President forFreshman Admission or AU administration.

Essential Job Requirements:

Education:

• Bachelor’s Degree required.

Experience:

• Experience in higher education admission is important.Knowledge of Aurora University academic programs preferred.Experience in sales is preferred.

Skills:

• Receptive to the needs of and ability to relate well toprospective families is necessary.
• Excellent communication, organizational, and time managementskills.
• Self-motivated to achieve goals.
• Ability to work well with others and willingness to take onmeaningful additional responsibilities.
• Customer-service orientation and professional manners.
• Knowledge of Microsoft software essential. Knowledge ofColleague/Slate preferred.
• Ability to handle and act upon confidential information.
• Ability to speak in front of unknown audiences.
• Ability to prioritize work and to meet deadlines required.Flexibility with an evolving work situation.
• Ability to accept divergent views while maintaining aconstructive working relationship with other team members.

Physical Requirements:

• Ability to move about campus and other locations.
• Ability to interact via telephone, in person and via electronicmedia.
• Ability to lift boxes of materials when needed.

Work Hours:

Expected equivalent of 40 hours per week, butdays/hours may vary as needed.

Special Requirements:

• A valid driver's license and driving record which meetsinstitutional requirements is required.
• Ability to travel in and out of state regularly to effectivelyachieve territory objectives, providing own vehicle as needed.
• Evenings and Saturday hours required as job duties requireflexibility.