Fresh Produce Specialist – Customer-First Service

Kroger; Ottawa (IA); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger in the United States is seeking a customer-focused associate to create an outstanding experience in our store. You will assist the department manager, promote Corporate Brands, and help maintain safe, clean conditions that encourage customers to return.

You will answer questions about products, stock and label merchandise, prepare produce platters, and support the team in high-paced, customer-driven environments while upholding core values of respect, honesty, integrity and safety.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Current food handlers permit once employed.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment that encourages customers to return.
• Assist the department manager in achieving sales and profit goals and monitor quality assurance standards.
• Promote Corporate Brands to customers and respond to product questions.
• Stock, label and inventory department merchandise; identify and report discrepancies.
• Answer customer questions about products and offer suggestions.
• Maintain knowledge of produce and respond to inquiries; assist with produce platters/trays.
• Adhere to safety procedures; notify management of safety risks and incidents.
• Provide support and assistance with a focus on courtesy and respect for all customers.

Skills

Ability to handle stressful situations

Effective communication skills

Knowledge of basic math

Food handlers permit

Job description

Kroger in the United States is seeking a customer-focused associate to create an outstanding experience in our store. You will assist the department manager, promote Corporate Brands, and help maintain safe, clean conditions that encourage customers to return.

You will answer questions about products, stock and label merchandise, prepare produce platters, and support the team in high-paced, customer-driven environments while upholding core values of respect, honesty, integrity and safety.