Fresh Produce & Customer Experience Specialist

Kroger; Lawrence (KS); On-site; USD 29,000 - 36,000; Full time

Job summary

Kroger in Lawrence, KS seeks a customer-focused associate to deliver outstanding service and maintain a safe, clean store environment. You will assist the department manager in meeting sales and profit goals, promote brands, and help customers with product knowledge and questions.

The role requires strong communication, ability to handle busy, high-pressure situations, and a willingness to follow safety procedures. Prior retail experience a plus.

Qualifications

• Ability to handle stressful situations and maintain composure.
• Clear and effective communication with customers and team members.
• Basic math skills for transactions and managing quantities.
• Current food handlers permit once employed.

Responsibilities

• Model the Friendly 3A approach: acknowledge, assist, appreciate customers.
• Promote corporate brands and build trust among associates.
• Create welcoming environment and answer product questions.
• Maintain knowledge of products and suggest alternatives.
• Prepare and label produce items and ensure freshness and quality.
• Monitor safety procedures and report hazards to management.
• Assist with stock, pricing, and merchandising duties.
• Support department in daily tasks and stay updated on ads.

Skills

Stress management

Communication skills

Math basics

Food safety

Job description

Kroger in Lawrence, KS seeks a customer-focused associate to deliver outstanding service and maintain a safe, clean store environment. You will assist the department manager in meeting sales and profit goals, promote brands, and help customers with product knowledge and questions.

The role requires strong communication, ability to handle busy, high-pressure situations, and a willingness to follow safety procedures. Prior retail experience a plus.