Fresh Manager

The Winn-Dixie Company; Jacksonville (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

The Winn-Dixie Company in Jacksonville, FL is seeking a working Store Leader to oversee Fresh departments (Produce, Floral, Meat & Seafood, Deli & Bakery). This role blends hands-on supervision with leadership to deliver outstanding service while upholding performance standards.

The position manages in-stock, inventory, shrink, and labor costs; coaches department managers on KPIs, stocking, safety and sanitation; leads recruitment and onboarding of new associates, and ensures compliance with

Qualifications

• Must be 21 years of age.
• Authorization to work in the United States.
• Successful completion of pre-employment drug testing and background check.
• Proficient with computer applications used in effectively operating the store.
• Exceptional interpersonal, motivational and communication skills.
• Possession of Food Safety Certification or the ability to obtain same within 180 days of placement.
• High standard of integrity and reliability.
• Strong customer service skills, effectively addressing customer issues and controlling business impact.

Responsibilities

• Leads and empowers teams to deliver a great shopping experience in line with vision, goals and policies.
• Manages in-stock conditions, inventory, shrink, and expenses including labor and supply management.
• Delegates authority to department managers; coaches on KPIs, stocking, customer service, safety and sanitation.
• Supports hiring, training and onboarding of new associates in fresh departments.
• Ensures compliance with food safety, USDA/COOL, DOA and recalls; maintains safety culture.

Skills

Interpersonal skills

Communication skills

Customer service

Leadership

Team supervision

Computer proficiency

Education

High School Diploma or Equivalent

Bachelor's Degree or 4 years relevant experience

Tools

Store software

Job description

Job SummaryLeads and manages Fresh department (Produce & Floral, Meat & Seafood, Deli & Bakery) operations and associates to execute company best practices to maximize sales and profitability. Creates a shopping and working environment that exemplifies the company¿s commitment to and vision of service, quality and neighborhood partnerships. Increases customer confidence and loyalty to the company by promoting clean, compliant and consistent operating conditions. Provides courteous and prompt service. Identifies talent and develops associates through proper training. This is a working manager position that requires a balance of physical labor, delegation, team building and leadership, planning, and administrative work.Essential ResponsibilitiesResponsibility
% Of Time
Store Leadership
Leads and empowers teams to deliver a great shopping experience for our customers in alignment with the company¿s vision, goals, expectations, and policies while maintaining open communication channels for ideas, suggestions, and feedback. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of their team. Establishes and maintains a professional working relationship with customers, associates, schools, vendors, suppliers, and regulatory agencies.
30%
Fiscal Leadership
Manages in-stock conditions, inventory, shrink, and expenses including labor and supply management. Maximizes sales and profits by ensuring effective display and sales techniques, efficient ordering, scheduling and work planning. Provides guidance in product and supply ordering, equipment setup, department organization and vendor assistance.
30%
Department Leadership
Delegates authority, responsibility and accountability to department managers and creates a coordinated, motivated management team. Trains and coaches department managers on all KPIs, product stocking, customer service, product knowledge, suggestive selling, safety and sanitation. Communicates departments¿ progress, financial results, recommendations and training enhancements. Uses initiative, ingenuity, creativity, and good judgment to act on opportunities and issues as they occur within the store location. Teaches, coaches and advises department managers on sound decision-making principles and application in daily operations. Ensures all policies, programs and directives are communicated and executed in a positive and timely manner. Ensures store operations are consistent with all aspects of federal, state and company health, safety, and sanitation codes.
15%
Associate Leadership
Supports the hiring and training execution in the fresh departments. Ensures that recruiting, interviewing and hiring the best-qualified applicants through pro-active and consistent recruitment techniques, within company established compensation guidelines. Responsible and supports ensuring new associates receive a proper on-boarding and completes new hire training as outlined by training best practices. Exercises ability to coach, hold associates accountable, separate associates when necessary or effectively recommend the same. Ensures adherence to all state and federal employment laws and company policies and procedures.
15%
Safety & Compliance
Adheres to all regulatory compliance requirements pertaining to food safety, United States Department of Agriculture (USDA) & Country of Origin Labeling (COOL), and Department of Agriculture (DOA). Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access. Cultivates a culture of safety within the store. Ensures self and all associates are working safely and have received necessary safety training. Ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized by all associates executing tasks within the department, as required. Ensures equipment is in good repair; reports and assists with remediation (ex. lock out/tag out of equipment) of safety hazards within the department.
10%
DisclaimerPerforms other job-related duties as assigned.QualificationsRequired EducationCourse of StudyHigh School Diploma or Equivalent Preferred EducationCourse of StudyBachelor's Degree or 4 years relevant experienceBusiness or related fieldLanguage(s) RequiredLanguage(s) PreferredEnglishEnglish & SpanishRelevant ExperienceSupervisory Experience3 - 6 yrs minimum1 - 5 yrs minimumKnowledge, Skills & Abilities Required

• Must be 21 years of age.
• Authorization to work in the United States or the ability to obtain the same.
• Successful completion of pre-employment drug testing and background check.
• Proficient with computer applications used in effectively operating the store.
• Exceptional interpersonal, motivational and communication skills.
• Possession of Food Safety Certification or the ability to obtain same within 180 days of placement.
• High standard of integrity and reliability.
• Strong customer service skills, effectively addressing customer issues and controlling business impact.
  

Environmental FactorsEnvironmental FactorsRetail - Location Management: Physical Demands: While performing the essential functions of this position, the employee is regularly required to stand or walk on various types of flooring, utilize manual dexterity, talk, see, hear, smell and perform repetitive movements with both hands and/or both feet. The employee is frequently required to reach at waist level or overhead, carry, push, or lift various loads up to the required weights listed. The employee is occasionally required to sit, balance, stoop, kneel, crouch and climb up to 30 ft. Working Conditions: While performing the essential functions of this position, the employee may be exposed to working in indoor, outdoor, cold, freezing, heated, and wet/humid working conditions. Safety Risk Factors: The employee is frequently required to twist back and/or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment and be exposed to sharp objects. The employee is occasionally required to be exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins. Overall Required Equipment: cleaning supplies and equipment, general office equipment, register, pricing gun, scales, scanner, various material handling equipment, such as racks, carts, pallet jacks, shopping carts, Department Specific Required Equipment: baler/compactor, barista equipment and mixers, floral equipment including helium tank, cutting implements, heat shrink dryer general hardware tools such as a ladder, pliers, wire cutters, general kitchen tools such as utensils, thermometer, Ice machine, shovel, powered cutting equipment, such as a slicers, saws, grinders, produce equipment including watering machine, pineapple corer, various knives, various ovens, stoves, rotisserie, fryers, steamers, proofer, wrapping equipment, Automatic meat wrapper, box cutter, lobster tanks Personal Protective Equipment: Goggles, Gloves, Cutting Gloves, Fryer Gloves, Oven Gloves, Back Brace Pulling Requirement: 250 lbs. Lifting Requirement: 70 lbs.Travel Percent & OvernightTravel PercentOvernightOccasionalNoShift(s)Varied shifts, to include morning, afternoon, evening and closing shifts. Includes a minimum of one (1) closing shift each week.