Fresh Foods Team Member - Customer & Merchandising

Jobtome; Boston (MA); On-site; USD 23,000 - 35,000; Full time

Benefits offered by this job

Store discount

Whole Benefits

Health & wellness support

Job summary

Whole Foods Market in Boston is hiring team members to support fresh displays, customer service, and daily store operations. No prior retail experience is required, and training is provided. You will learn product knowledge, assist with sampling, stock shelves, and help maintain cleanliness and safety standards.

The role offers a flexible schedule, strong team environment, and opportunities for growth within a mission-driven company focused on natural foods and community impact.

Qualifications

• Sell proactively.
• Learn basic knowledge of all products carried in department.
• Visually examine products for quality and freshness.
• Read labels and familiarize with products.
• Assist with periodic inventory checks.
• Deliver information clearly to team, customers, and vendors.
• Meet customer service expectations in all interactions.
• Follow directions with time management and organization.
• Passion for natural foods and the mission of Whole Foods Market.
• Strong work ethic in a fast-paced environment.
• Understand and comply with WFM quality goals.

Responsibilities

• Ensures fresh, appealing displays and maintains cleanliness and stock.
• Maintains back stock in good order.
• Supports sampling program and keeps samples area clean.
• Cleans cases, signs, uprights, coolers, and floors.
• Arrives on time, groomed, and ready to work; attends trainings.
• Provides excellent customer service and uses suggestive selling techniques.
• Maximizes sales through proper prep, storage, and merchandising.
• Follows procedures including health, sanitation, safety standards.
• Maintains a clean, sanitary work/shopping environment; maintains equipment.
• Performs opening/mid/closing duties with accurate signs and pricing.
• Reports safety hazards promptly.
• Performs other duties as assigned by leadership.

Skills

Sell proactively

Learn product knowledge

Check product quality

Read product labels

Inventory checks

Effective communication

Customer service standards

Time management

Passion for natural foods

Strong work ethic

WFM quality goals

Job description

Whole Foods Market in Boston is hiring team members to support fresh displays, customer service, and daily store operations. No prior retail experience is required, and training is provided. You will learn product knowledge, assist with sampling, stock shelves, and help maintain cleanliness and safety standards.

The role offers a flexible schedule, strong team environment, and opportunities for growth within a mission-driven company focused on natural foods and community impact.