Fresh Food Associate

GOLDEN PANTRY FOOD STORES INC; United States; On-site; USD 25,000 - 35,000; Full time

Job summary

GOLDEN PANTRY FOOD STORES INC is seeking a food preparation staff member to ensure adherence to recipe guidelines and food safety standards while maximizing customer satisfaction. Responsibilities include managing food quality, maintaining a clean kitchen, and providing excellent customer service.

The role requires strong organizational skills, a friendly demeanor, and the ability to handle multiple tasks efficiently. Ideal candidates have retail experience and a passion for customer service.

Qualifications

• Retail sales experience is preferred.
• Organizational, time management, and multitasking skills are essential.
• Excellent customer service skills required.
• Basic math skills sufficient for handling orders and cash registers.

Responsibilities

• Prepare food per recipe guidelines and safety standards.
• Operate safely and efficiently to maximize profitability.
• Ensure customer satisfaction with food quality.
• Maintain a clean and organized kitchen area.
• Provide prompt customer service and manage transactions.

Skills

Retail sales preferred

Excellent organizational skills

Time management skills

Superior customer service skills

Basic math skills

Job description

Job Location: 1050-Lexington Ave Washington-Shel - WASHINGTON, GA 30673

Purpose and Nature of the Job

Prepare food in accordance with Golden Pantry recipe guidelines, in compliance with food safety requirements, while ensuring customer satisfaction regarding food quality and presentation. Ensures food quality and safety standards are met through proper equipment cleaning, hygienic practices, and safe handling of food. Control waste, help investigate and resolve food quality and service complaints. Clean, organize, stock kitchen area.

Job Responsibilities

• Proper, efficient, and safe operation of shift to increase store profitability.
• Adheres to posted work schedule; changes approved by Store Manager.
• Adheres to all local, regional, state and federal laws.
• Operates shift within company guidelines to achieve sales, profits, and maintain standards.
• Performs all duties safely and reliably.
• Completes incident reports for all employee/customer accidents or property damage.
• Completes shift change checklist per guidelines.
• Records information as warranted in store communication log.
• Familiarizes with company manuals, bulletins, communications.
• Advise Store Manager of any situations adversely affecting store performance.
• Prepares shift change report after shift per guidelines.
• Records hours worked and signs timecard.
• Ensures proper sale and accounting of all merchandise purchased during shift.
• Provides prompt and courteous customer service.
• Maintains personal appearance per Employee Handbook.
• Wears company uniform and name badge.
• Greets customers with smile and friendly acknowledgment.
• Rings merchandise promptly, counts change, offers receipt.
• Assists customers needing help.
• Reminds customers of specials when appropriate.
• Expresses appreciation to all customers.
• Handles customer complaints per company guidelines.
• Controls cash and inventory during shift per guidelines.
• Protects company assets.
• Brings damaged or spoiled merchandise to Manager.
• Keeps coolers, shelves, displays stocked and fronted.
• Ensures customer area clean, supplies stocked.
• Keeps checkout counter clean and clutter free.
• Uses correct pricing for all merchandise.
• Keeps store/floor clean.
• Checks refrigeration units for proper temperature.
• Clean windows, doors, floors, shelves, counters; checks pumps and hoses for leaks.
• Contacts service dept if maintenance needed and no manager present.
• Ensures operational standards met, including training.
• Follows established procedures for storing, preparing, cooking, displaying, serving, accounting for product during shift.

Qualifications

• Retail sales preferred.
• Excellent organizational, time management, and multitasking skills.
• Superior customer service skills.
• Basic math skills sufficient to handle orders, inventory, and cash registers.

Physical Requirements

Work primarily involves sitting/standing. Medium work includes moving objects up to 25 pounds, adjusting or moving objects up to 25pounds in all directions, repeating motions involving wrists, hands, and fingers, remaining in stationary position often standing for prolonged periods, ascending or descending ladders and stairs, and moving self in different positions to accomplish tasks in confined spaces.