Fresh Food Associate

GOLDEN PANTRY FOOD STORES INC; Greensboro (NC); On-site; USD 28,000 - 35,000; Full time

Job summary

GOLDEN PANTRY FOOD STORES INC seeks a dedicated Kitchen Team Member to ensure food preparation meets quality and safety standards in Greensboro, North Carolina. The role involves efficient operation during shifts, customer service, and maintaining kitchen cleanliness.

Ideal candidates should have retail experience, excellent organizational skills, and the ability to multitask. Responsibilities include preparing food, handling customer complaints, and maintaining a clean work environment, all while adhering to company guidelines.

Qualifications

• Retail sales preferred.
• Excellent organizational, time management, and multitasking skills.
• Superior customer service skills.
• Basic math skills sufficient to complete orders and manage cash registers.

Responsibilities

• Prepare food according to recipe guidelines and safety requirements.
• Ensure customer satisfaction regarding food quality and presentation.
• Control waste and handle food service complaints.
• Maintain cleanliness and organization in the kitchen area.

Skills

Organizational skills

Time management

Multitasking skills

Customer service skills

Basic math skills

Job description

Job Details

Location: 1032‑Eatonton Hwy, Greensboro, Shell - GREENSBORO, GA 30642

Purpose and Nature of the Job

Prepare food in accordance with Golden Pantry recipe guidelines, in compliance with food safety requirements, while ensuring customer satisfaction regarding food quality and presentation. Ensure food quality and safety standards are met through proper equipment cleaning, hygienic practices, and safe handling of food. Control waste, help investigate and resolve food quality and service complaints. Clean, organize, and stock the kitchen area.

Job Responsibilities

• Proper, efficient, and safe operation of the shift, contributing to increased store profitability.
• Observe the posted work schedule unless a change is approved by the Store Manager.
• Adhere to all City, County, State, and Federal laws.
• Operate the shift within company guidelines to achieve sales, profits, and maintain standards.
• Perform all duties in a safe, reliable manner.
• Complete an incident report for all employee/customer accidents or property damage on the premises.
• Complete shift change checklist according to guidelines.
• Record information as warranted in the store communication log.
• Stay familiar with company manuals, bulletins, and other communications.
• Advise the Store Manager of any situations having an adverse effect on store operating performance.
• Prepare a shift change report at the completion of the shift in accordance with company guidelines.
• Properly record all hours worked and sign the timecard verifying all hours worked.
• Assure proper sale and accounting of all merchandise purchased during the shift.
• Provide all customers with prompt and courteous service.
• Maintain personal appearance according to guidelines in the Employee Handbook.
• Wear company uniform and name badge while on duty.
• Greet all customers with a smile and friendly acknowledgment.
• Ring merchandise promptly, count back change, offer receipt.
• Assist customers who need help.
• Remind customers of specials, when appropriate.
• Express appreciation to all customers.
• Handle customer complaints according to company guidelines.
• Control cash and inventory during the shift according to company guidelines.
• Protect company assets at all times.
• Bring to the attention of the Store Manager any damaged or spoiled merchandise discovered during the shift.
• Keep coolers, store shelves, and displays fully stocked and fronted at all times.
• Ensure the customer area is clean and supplies are fully stocked at all times.
• Keep the check‑out counter clean and free of clutter.
• Use correct pricing for all merchandise.
• Keep the store/floor clean at all times.
• Check all refrigeration units for proper temperature.
• Clean windows, doors, floors, shelves, counters, and gas pumps; check pumps and hoses for leakage as necessary.
• Contact the service department in the absence of the store manager for any problem listed on the "after hours" maintenance list.
• Ensure that the standards of any operations within the store are met, including additional training that is required.
• Follow established procedures for storing, preparing, cooking, displaying, serving, and accounting for product during the shift.

The duties and responsibilities listed are comprehensive but not all-inclusive. It is expected to complete all other duties as assigned.

Qualifications and Education Requirements

• Retail sales preferred.
• Excellent organizational, time management, and multitasking skills.
• Superior customer service skills.
• Basic math skills sufficient to complete orders, calculate inventory, and manage cash registers.

Physical Requirements

• Work that primarily involves sitting/standing.
• Medium work that includes moving objects up to 25 pounds.
• Adjusting or moving objects up to 25 pounds in all directions.
• Repeating motions that may include the wrists, hands, and/or fingers.
• Remaining in a stationary position, often standing for prolonged periods.
• Ascending or descending ladders, stairs.
• Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.