French Content Specialist (US)

Welocalize, Inc.; United States; Remote; USD 42,000 - 60,000; Full time

Job summary

Welocalize, Inc. is seeking a detail-oriented Content Specialist to perform daily content curation for written publications and audio content, following SOPs and client guidelines. You will validate metadata for completeness and apply corrections when guided by standards.

Your role includes identifying content issues, documenting defects in internal tools, escalating high-impact items with clear context, and managing queues to meet SLA requirements while maintaining security and confidentiality.

Responsibilities

• Perform daily content curation for written publications and audio content using SOPs, checklists, and client guidelines.
• Validate content and metadata for completeness, consistency, and basic accuracy; apply straightforward corrections when covered by guidelines.
• Identify and document content issues, defects, and bugs in internal tools using required templates and ticketing standards.
• Escalate unclear, high-impact, or out-of-policy issues to the Team Lead/SME with clear context and supporting evidence.
• Manage assigned queues to meet defined throughput expectations and turnaround times/SLA requirements.
• Follow information security, confidentiality, and secure work environment requirements (where applicable).
• Maintain high attention to detail while completing repetitive or high-volume tasks.
• Participate in team meetings, calibration sessions, and required training; incorporate feedback to improve accuracy and consistency.

Job description

Key Responsibilities

Perform daily content curation for written publications and audio content using established SOPs, checklists, and client guidelines.
Validate content and metadata for completeness, consistency, and basic accuracy; apply straightforward corrections when covered by guidelines.
Identify and document content issues, defects, and bugs in internal tools using required templates and ticketing standards.
Escalate unclear, high-impact, or out-of-policy issues to the Team Lead/SME with clear context and supporting evidence.
Manage assigned queues to meet defined throughput expectations and turnaround times/SLA requirements.
Follow information security, confidentiality, and secure work environment requirements (where applicable).
Maintain high attention to detail while completing repetitive or high-volume tasks.
Participate in team meetings, calibration sessions, and required training; incorporate feedback to improve accuracy and consistency.