Freight & Stock Associate - Customer-Focused & Flex Hours

Kohl's; Chesapeake (VA); On-site; USD 18,000 - 25,000; Full time

Job summary

Kohl's is seeking an enthusiastic team member to deliver excellent customer service while ensuring smooth store operations in a fast-paced environment. You will process freight, replenish shelves, and support omni-channel fulfillment with a focus on accuracy and customer satisfaction.

The role emphasizes greeting customers, assisting with products and services, and maintaining safety and brand standards. Flexible scheduling and opportunities to learn and grow are available.

Qualifications

• Excellent customer service skills with attention to detail.
• Clear verbal and written communication.
• Flexible availability including days, nights, weekends, and holidays.
• Must be 16 years of age or older.
• No prior retail experience required.

Responsibilities

• Receive and process freight and replenishment, supporting omni-channel operations.
• Replenish the sales floor based on sell through and seasonal changes.
• Greet customers and offer assistance with products and services.
• Maintain product protection standards and safety policies.
• Assist in training new hires on Kohl’s brand standards and procedures.

Skills

Excellent customer service

Communication skills

Flexible availability

Must be 16 or older

No prior retail experience

Job description

Kohl's is seeking an enthusiastic team member to deliver excellent customer service while ensuring smooth store operations in a fast-paced environment. You will process freight, replenish shelves, and support omni-channel fulfillment with a focus on accuracy and customer satisfaction.

The role emphasizes greeting customers, assisting with products and services, and maintaining safety and brand standards. Flexible scheduling and opportunities to learn and grow are available.