Freight Sales Associate

C-A-L Stores Companies Inc; Tooele (UT); On-site; USD 28,000 - 36,000; Full time

Job summary

C-A-L Stores Companies Inc is seeking a frontline associate to maintain high standards of customer service and help customers locate products. You will greet customers, answer questions, and support store operations to ensure clean, well-merchandised aisles.

You will also handle phone inquiries, coordinate with team via radio, maintain product knowledge, assist in floor moves, and contribute to loss prevention in a fast-paced retail environment.

Qualifications

• Excellent written and verbal communication skills.
• Strong interpersonal skills and customer focus.
• Ability to adapt to changing work environments and priorities.
• Proficient with computers and email.
• Familiar with standard retail concepts and practices.
• Strong attention to detail.

Responsibilities

• Greet and assist customers, answer questions, and guide product location.
• Answer incoming phone calls and maintain radio communication with associates.
• Maintain product knowledge and merchandising; support floor moves and displays.
• Perform daily cleaning and housekeeping as needed.

Skills

Written and verbal communication

Interpersonal skills

Adaptability

Computer/email proficiency

Retail concepts

Attention to detail

Job description

Description

Primary Purpose

To be responsible for maintaining customer service as per company standards, generating sales, housekeeping, merchandising, signing, pricing, point of sale operations, processing freight, and loss prevention in adherence to all company policies and store standards.

Essential Duties and Responsibilities

• Greet and acknowledge every customer, answer customer questions, and help customers find the location of products.
• Answer incoming phone calls.
• Constant radio communication with all associates.
• Comprehensive knowledge of the products Coastal Farm sells.
• Maintain an awareness of all product knowledge information and merchandise promotions.
• Assist in floor moves, merchandising, display maintenance and store housekeeping.

Other Duties and Responsibilities

• Help in other departments when needed.
• Perform daily cleaning – such as, but not limited to, vacuuming, replacing full trashes with new trash bags, and sweeping the department floor.
• Other duties assigned as needed.

Qualifications

• Proven written and verbal communication skills.
• Strong interpersonal skills.
• Ability to adapt to rapidly changing work environments and to shift priorities accordingly.
• Familiar with how to operate a computer system and email.
• Preferably familiar with standard retail concepts and practices.
• Strong attention to detail.