Freight Quality Inspector

Roadrunner; Philadelphia (Philadelphia County); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Full benefits package including health

Job summary

Roadrunner is seeking a Freight Quality Inspector to ensure accurate shipment classification, documentation, and tariff compliance while identifying revenue opportunities. The role emphasizes audit-like inspection, cross-functional feedback, and maintaining equipment and safety standards.

You will work onsite in Philadelphia, with a focus on minimizing revenue leakage, reducing rework, and driving consistent freight handling across the facility.

Qualifications

• Minimum 2–3 years in freight operations, inspections, or related logistics environment.
• High School diploma or GED required.
• Proficiency with PCs, email, spreadsheets, and databases preferred.
• AS/400 or industry-specific systems experience preferred.
• Strong mathematical capabilities and data interpretation skills.

Responsibilities

• Execute shipment inspection and revenue capture, documenting changes and classifications.
• Elevate operational quality by inspecting loaded freight and partnering with dock operations.
• Maintain inspection tools and facility standards, escalating maintenance or safety concerns.
• Collaborate with terminal leadership and sales to share inspection findings and influence decisions.
• Train dock personnel on reweigh procedures and inspection standards, promoting consistency.

Skills

Freight classification understanding

Weight/density principles

Data interpretation

Cross-functional collaboration

Communication

Education

High School diploma or GED

Tools

AS/400 systems

Spreadsheet software

Database systems

Job description

The Weights & Inspections function sits at the intersection of revenue integrity, operational precision, and customer trust. This role exists to ensure that every shipment moving through the network is accurately classified, properly documented, and compliant with tariff and safety standards—while also identifying missed revenue opportunities.

As freight complexity increases and customer expectations rise, the business depends on disciplined inspection processes to protect margins, maintain service quality, and uphold operational standards. The Freight Quality Inspector plays a direct role in strengthening accuracy across the network, reducing rework, and providing actionable feedback to operations, sales, and terminal leadership.

Success in this role means driving measurable improvements in shipment accuracy, minimizing revenue leakage, and elevating the consistency of freight handling across the facility.

What you’ll do

1. Execute shipment inspection and revenue capture

• Inspect inbound and outbound shipments to identify reweigh, reclass, and revenue recovery opportunities
• Accurately enter shipment changes based on physical inspections and dimensioning systems
• Ensure proper freight classification, density calculations, and tariff application
• Maintain strict adherence to inspection standards to protect revenue integrity

2. Elevate operational quality and consistency

• Conduct quality inspections on loaded freight to ensure secure, compliant, and damage-free movement
• Partner with dock operations to improve load quality and reduce service failures
• Identify recurring issues and drive corrective actions with terminal teams
• Participate in daily pre-shift and service center meetings to reinforce expectations

3. Maintain equipment and facility standards

• Inspect weights & inspections equipment, dock tools, and overall facility conditions
• Escalate maintenance or safety concerns proactively to minimize downtime and risk
• Ensure all inspection tools are calibrated, functional, and used correctly
• Support a safe, organized, and performance-driven work environment

4. Enable cross-functional alignment

• Collaborate with terminal leadership and sales teams to provide feedback on customer accounts and freight patterns
• Communicate inspection findings clearly to influence operational and commercial decisions
• Build strong working relationships across operations, safety, and revenue management teams

5. Train and strengthen inspection capability

• Train dock personnel on proper reweigh procedures and inspection standards
• Reinforce best practices to improve consistency and reduce errors across shifts
• Act as a subject matter resource for inspection processes and compliance requirements
• Support a culture of accountability, precision, and continuous improvement

What you bring

• High School diploma or GED required
• 2–3 years of experience in freight operations, inspections, or a related logistics environment
• Strong understanding of freight classification, weight/density principles, and inspection processes preferred
• Proficiency with personal computers, including email, spreadsheets, and database systems
• Experience with AS/400 or industry-specific systems preferred
• Advanced mathematical capabilities, including statistical analysis and data interpretation
• Ability to create reports, document procedures, and clearly communicate findings
• Experience handling sensitive business and customer data with a high degree of confidentiality
• Proven ability to work cross-functionally with operations, management, and customer-facing teams

How you operate

• You think in systems, not isolated tasks, and understand how inspection accuracy drives business performance
• You take ownership of outcomes, not just activity, and hold a high bar for precision
• You identify issues early and act decisively to correct them
• Communicate clearly, confidently, and with purpose across all levels of the organization
• You balance speed with accuracy, ensuring work is both efficient and reliable
• You bring discipline and consistency to every inspection and interaction
• You operate with integrity when handling sensitive and confidential information

Compensation & Setup

• Pay: $25.00 per hour
• Location: Onsite | Philadelphia, PA
• Benefits: Full benefits package including medical, dental, vision, 401(k), and paid time off

Physical Demands and Work Environment

The physical demands and work environment described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Physical Demands

• Moderate physical activity performing non-strenuous daily activities of an administrative nature.
• While performing the duties of the job, the employee is regularly required to sit, reach/handle items, work with the fingers, and talk and hear others in conversations via the phone or in person. The employee is occasionally required to stand, walk, stoop, kneel, climb or balance and lift objects up to 50 lbs.

Work Environment

• The noise level is moderate to high based on general conversation tones, ringing phones and laser printer operation.
• Splits work time between well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation and dock setting.
• Occasional work near moving mechanical parts and toxic or caustic chemicals.
• Works mostly night/overnight shifts

* The above statements reflect the general details necessary to describe the principal functions of the position and are not intended to be all inclusive. The position and any of the requirements listed above are subject to change at any time according to the changing needs of the company.

* Roadrunner is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.

* We will not accept unsolicited candidates from external recruiters or recruiting agencies. Thank you!

About Roadrunner

Roadrunner is for ambitious, smart people who excel at execution over talking about it, and who would rather invent the next standard in freight than accept the status quo.

We are looking for the Best of the Best. Action driven leaders who want to be part of real change and help design the future of LTL in the U.S. This is a place where high performers can grow, influence outcomes, and make an impact while working directly with executives and smart people from across industries.

We bring a winner mindset. We take ownership, raise the bar, and measure ourselves by results. We Run Safe. We Run Smart. We Run Together. These principles create an environment of high standards, clear ownership, and direct collaboration. We trust data over intuition, move with urgency, and hold each other accountable because winning requires it.

Roadrunner exists to prove that LTL can be better than the industry has settled for. To be the best means we need to think bigger, look outside the box, and question every assumption: too many handoffs, limited visibility, and the quiet belief that “this is just how it works.” We rejected that story. We built a proprietary Smart Network™ for direct, long haul, metro to metro service that delivers fewer touches, faster transit, real time visibility, and genuine accountability. We are the most tech forward company in LTL, and we are not finished widening the gap.

The foundation is already strong. Recognized as one of Built In Chicago’s Best Large Places to Work. Earning top marks for improvement, quality, and service. The real opportunity is still ahead: helping invent what comes next.

If you want to be evaluated among the Best of the Best and help set the new standard in LTL, we should talk.