Freight Ops Supervisor: Lead, Optimize & Develop Team

XPO Logistics, Inc.

North Huntingdon Township (Westmoreland County)

On-site

USD 65,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Competitive compensation package

Full health insurance benefits on day1

Life and disability insurance

Earn up to 15 days PTO in first year

9 paid company holidays

401(k) with company match

Education assistance

Company incentive plan

Job summary

XPO Logistics, Inc. is seeking a Freight Operations Supervisor to lead a busy warehouse team in US operations. You will supervise hourly staff, develop efficient procedures, manage workloads, and ensure safety, quality and on‑time delivery.

The role requires strong leadership, excellent communication, and a focus on continuous improvement. You'll partner with cross‑functional teams to optimize loading, scheduling, and cost control while upholding FMCSR and DOT compliance.

Qualifications

2 years of related work experience in a warehouse, distribution, supply chain, transportation or similar environment
Knowledge of the Less-than-Truckload (LTL) industry, hazardous materials regulations and DOT rules and regulations
Available to work a variety of shifts, including days, evenings, nights and weekends

Responsibilities

Lead and supervise all aspects of freight operations
Develop and implement strategic work procedures to meet the evolving demands of the department
Evaluate, manage, assign and supervise workloads and tasks; supervise hourly staff across various operations and act as primary point of contact for workplace concerns and questions
Ensure production goals are met by managing tonnage, payroll and other administrative functions
Plan hourly employee schedules to meet daily operations goals and lower costs
Enforce all company, FMCSR, OSHA, CCMTA, NSC and DOT policies, rules, regulations, and laws
Implement all applicable workplace policies and procedures and enforce compliance to optimize network performance
Ensure customer freight is processed, handled, loaded and delivered timely and damage free
Coach and develop employees on proper techniques and quality requirements, including conducting new hire employee evaluations and determining whether to issue corrective action for violations of XPO’s workplace policies
Effectively direct a team to consistently meet or exceed productivity goals
Make recommendations regarding hiring, suspension and termination
Develop and present action plans to improve load average and model compliance
Participate in internal safety and engagement committees
Train employees on safety rules and processes
Monitor and maintain organization within the shift to ensure safety and productivity
Conduct daily staff meetings and communicate corporate messages, revisions to policies and procedures to all team members
Inspect working conditions of tools and equipment needed for safe operation within the workplace and direct the correction of any improper or adverse conditions that exist
Provide instruction, analyses, suggestions and ideas for improvement of operations within the shift and the service center
Act as a champion of XPO values by demonstrating them and holding your team to the same high standards
Minimize shipment rehandle across the network by prioritizing direct loading, headloads and sector loading while maintaining all company quality standards