Freight Operations Lead — Shift Supervisor

XPO Logistics, Inc.; Rohnert Park (CA); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

Life & disability insurance

PTO 15 days

Paid holidays

401(k) match

Education assistance

Incentive plan

Job summary

XPO Logistics, Inc. in California is seeking a Freight Operations Supervisor to lead and supervise all aspects of freight operations, develop procedures, and manage workloads.

You will oversee hourly staff and ensure on-time, damage-free delivery while maintaining safety and quality standards. The role requires at least 2 years in warehouse/logistics, knowledge of LTL and DOT rules, and the ability to work varied shifts.

Qualifications

• 2 years of related work experience in warehouse, distribution, supply chain, transportation or similar environment.
• Knowledge of the Less-than-Truckload (LTL) industry, hazardous materials regulations and DOT rules and regulations.
• Available to work a variety of shifts, including days, evenings, nights and weekends.

Responsibilities

• Lead and supervise all aspects of freight operations
• Develop and implement strategic work procedures to meet the evolving demands of the department
• Evaluate, manage, assign and supervise workloads and tasks
• Supervise hourly staff across various operations and act as primary point of contact for workplace concerns and questions
• Ensure production goals are met by managing tonnage, payroll and other administrative functions
• Plan hourly employee schedules to meet daily operations goals and lower costs
• Enforce all company, FMCSR, OSHA, CCMTA, NSC and DOT policies, rules, regulations, and laws
• Implement all applicable workplace policies and procedures and enforce compliance to optimize network performance
• Ensure customer freight is processed, handled, loaded and delivered timely and damage free
• Coach and develop employees on proper techniques and quality requirements, including conducting new hire employee evaluations and determining whether to issue corrective action for violations of XPO’s workplace policies
• Effectively direct a team to consistently meet or exceed productivity goals
• Make recommendations regarding hiring, suspension and termination
• Develop and present action plans to improve load average and model compliance
• Participate in internal safety and engagement committees
• Train employees on safety rules and processes
• Monitor and maintain organization within the shift to ensure safety and productivity
• Conduct daily staff meetings and communicate corporate messages, revisions to policies and procedures to all team members
• Inspect working conditions of tools and equipment needed for safe operation within the workplace and direct the correction of any improper or adverse conditions that exist
• Provide instruction, analyses, suggestions and ideas for improvement of operations within the shift and the service center
• Act as a champion of XPO values by demonstrating them and holding your team to the same high standards
• Minimize shipment rehandle across the network by prioritizing direct loading, headloads and sector loading while maintaining all company quality standards

Skills

Warehouse experience

LTL industry knowledge

Hazardous materials regulations & DOT

Supervisory experience

Leadership & communication

Education

Bachelor’s degree in Transportation, Distribution or Logistics

Job description

XPO Logistics, Inc. in California is seeking a Freight Operations Supervisor to lead and supervise all aspects of freight operations, develop procedures, and manage workloads.

You will oversee hourly staff and ensure on-time, damage-free delivery while maintaining safety and quality standards. The role requires at least 2 years in warehouse/logistics, knowledge of LTL and DOT rules, and the ability to work varied shifts.