Freight Operations Lead - On-Time, Safe Shipments

FedEx Freight; Charlotte (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

FedEx Freight is seeking a leadership-oriented supervisor in Charlotte, NC to guide warehouse and dock teams to deliver shipments on time and damage-free. The role focuses on safety, efficiency, and customer satisfaction while coaching employees for retention and growth.

The candidate will plan daily manpower, assign tasks, monitor performance, and coordinate with service center partners to meet service standards. Experience in LTL and DOT regulations is valued.

Qualifications

• Must possess high school diploma or equivalent
• Must be able to travel as needed
• Good written, verbal and interpersonal communication skills
• Thorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules, as well as company policies and procedures, preferred
• Able to work independently and as part of a team
• Multi-tasked oriented and possess good organizational skills
• Knowledge of Microsoft Office and Internet

Responsibilities

• Lead, manage, educate and develop company employees focusing on retention and growth
• Supervise and direct employee work with emphasis on quality, customer deliverables and safety performance
• Monitor and educate employees about unsafe acts/conditions and correct with corrective action
• Plan daily manpower needs and set schedules to ensure freight is delivered and picked-up timely
• Communicate job assignments coordinating with all employees for clear direction
• Monitor service freight and ensure cut time compliance
• Identify opportunities to cut costs and improve efficiencies while maintaining safety
• Assist customers with rate quotes, claim information and setting appointments
• Monitor actual performance data and gather information for reporting
• Build relationships with business partners to meet service standards
• Identify freight moving at incorrect weight and classification
• Ensure all OS&D is identified and processed properly
• Perform administrative functions as required
• Comply with laws and company policies/procedures
• Perform other duties as required

Skills

Leadership

Communication

Teamwork

Multitasking

Org skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Internet

Job description

FedEx Freight is seeking a leadership-oriented supervisor in Charlotte, NC to guide warehouse and dock teams to deliver shipments on time and damage-free. The role focuses on safety, efficiency, and customer satisfaction while coaching employees for retention and growth.

The candidate will plan daily manpower, assign tasks, monitor performance, and coordinate with service center partners to meet service standards. Experience in LTL and DOT regulations is valued.