Freight Logistics Manager

Stack AV Co; United States; À distance; USD 90 000 - 140 000; Plein temps

Résumé du poste

Stack AV Co is seeking a Freight Logistics Manager within Product Operations to orchestrate safe, efficient, and compliant freight movements. You will lead pilots and manage external communications to prepare customers for new lanes and expanded scope, bridging commercial growth with operational excellence for scalable expansion.

Located in New Stanton, PA, with remote work option. 5+ years in freight brokerage or fleet operations, strong FMCSA/HOS knowledge, and experience using TMS are

Qualifications

• 5+ years in freight brokerage, carrier operations, or fleet management.
• Experience managing fleets or commercial accounts is highly preferred.
• Deep knowledge of FMCSA regulations, Hours of Service, and DOT safety controls.
• Strong analytical skills using TMS to optimize SLA performance.
• Thrives in fast-paced environments where workflows are built from the ground up.
• Excellent communication and relationships with enterprise clients.

Responsabilités

• Ensure all pilot and test missions comply with DOT, FMCSA, and state AV regulations.
• Establish and maintain SOPs for disruptions, weather delays, and operational exceptions.
• Identify bottlenecks and implement improvements to reduce dwell time and delays.
• Oversee day-to-day freight movement for pilot partners, ensuring SLA adherence.
• Act as primary ops contact for pilot customers; conduct reviews and share performance metrics.
• Collaborate with product/engineering to feedback on dispatching tools, scheduling, and freight management software.

Connaissances

Freight brokerage

Carrier operations

Fleet management

FMCSA regulations

DOT safety compliance

Hours of Service

TMS analytics

Enterprise client management

Operational improvements

Outils

TMS platforms

Description du poste

About Stack:

Stack is developing revolutionary AI and advanced autonomous systems designed to enhance safety, reliability, and efficiency of modern operations. Stack's autonomous technology incorporates cutting-edge advancements in artificial intelligence, robotics, machine learning, and cloud technologies, empowering us to create innovative solutions that address the needs and challenges of the dynamic trucking transportation industry. With decades of experience creating and deploying real world systems for demanding environments, the Stack team is dedicated to developing an autonomous solution ecosystem tailored to the trucking industry's unique demands.

About the Role:

Product Operations is Stack's Customer-Facing Operations team. We focus on understanding our customer's needs and ensuring that we execute daily missions in support of those needs. Internally we seek continuous improvement, working to streamline tools and processes used in daily operations to keep our team safe, deliver loads on time, and gather the information our engineering team needs to improve our systems.

As a Freight Logistics Manager within Product Operations, you will serve as Stack's go-to person for orchestrating safe, efficient, and compliant freight movements. In this role, you will lead both the implementation and execution phases of commercial pilots to guarantee successful customer onboarding, seamless lane launches, and strict SLA adherence. By managing vital external communications to prepare pilot customers for new lanes and expanded scope, you will bridge the gap between commercial growth and operational excellence to enable scalable business expansion.

This position is located in New Stanton, PA, but can be performed remotely.

Responsibilities:

• Ensure all pilot and test missions comply with Department of Transportation (DOT) and Federal Motor Carrier Safety Administration (FMCSA) regulations, as well as state-specific autonomous vehicle (AV) testing and deployment mandates.
• Establish and maintain standard operating procedures for freight disruptions, weather delays, and operational exceptions, ensuring minimal impact on customer supply chains.
• Identify operational bottlenecks and implement process improvements to lower unnecessary dwell time and delays on route.
• Oversee day-to-day freight movement for commercial pilot partners, ensuring delivery SLA is met and seamless hub-to-hub operations achieved.
• Act as a primary operational point of contact for pilot customers. Conduct regular operational reviews, provide performance metrics, and translate customer feedback into operational workflows.
• Partner with the product and engineering teams to provide operational feedback, helping to shape the internal dispatching tools, driver scheduling, asset and service tracking, and freight management software.

Qualifications:

• 5+ years in freight brokerage, carrier operations, or fleet management. Experience managing fleets or commercial accounts is highly preferred.
• Deep, practical knowledge of FMCSA regulations, Hours of Service (HOS) exceptions, and DOT safety management controls.
• Strong analytical skills with the ability to leverage transportation management systems (TMS) to optimize Stack's delivery SLA performance and overall efficiency.
• Proven ability to thrive in a fast-paced, evolving environment where operational workflows are being built from the ground up.
• Exceptional communication and relationship-building skills, with a track record of managing enterprise-level corporate clients.

We are proud to be an equal opportunity workplace. We believe that diverse teams produce the best ideas and outcomes. We are committed to building a culture of inclusion, entrepreneurship, and innovation across gender, race, age, sexual orientation, religion, disability, and identity.

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Please Note:

Pursuant to its business activities and use of technology, Stack AV complies with all applicable U.S. national security laws, regulations, and administrative requirements, which can restrict Stack AV’s ability to employ certain persons in certain positions pursuant to a range of national security-related requirements. As such, this position may be contingent upon Stack AV verifying a candidate’s residence, U.S. person status, and/or citizenship status. This position may also involve working with software and technologies subject to U.S. export control regulations. Under these regulations, it may be necessary for Stack AV to obtain a U.S. government export license prior to releasing its technologies to certain persons. If Stack AV determines that a candidate’s residence, U.S. person status, and/or citizenship status will require a license, prohibit the candidate from working in this position, or otherwise be subject to national security-related restrictions, Stack AV expressly reserves the right to either consider the candidate for a different position that is not subject to such restrictions, on whatever terms and conditions Stack AV shall establish in its sole discretion, or, in the alternative, decline to move forward with the candidate’s application.