Freight Forwarding - Sr Mgr, Logistics-Proj Cargo

CJ Logistics America; Des Plaines (IL); Hybrid; USD 120,000 - 170,000; Full time

Job summary

CJ Logistics America is seeking a Senior Manager to lead NA Freight Forwarding project cargo initiatives. You will drive operations, pricing strategies, and business development while coordinating with overseas partners and local management to meet growth targets.

The role focuses on strategic pricing, carrier negotiations, and cross-functional collaboration to deliver high-impact, customer-centric solutions. Hybrid work with occasional travel is required.

Qualifications

• Bachelor’s degree in supply chain, logistics, business, or related field.
• 12+ years in a client-facing or account management role.
• Experience generating leads and advancing them through the pipeline.
• Excellent communication skills across vertical/horizontal teams and clients.
• Detail-oriented with ability to manage complex assignments.
• Proven problem-solving with enterprise-wide implications.
• Flexibility to work across diverse environments and audiences.
• Strong knowledge of accounting and finance principles with prior P&L ownership.
• Ability to travel as needed (up to 20%).

Responsibilities

• Coordinate with overseas agents to support Project Cargo shipments.
• Oversee daily project cargo operations and pricing initiatives.
• Provide input as the company resource on project cargo questions.
• Develop processes and workflows for higher quality shipping experience.
• Provide pricing or quotes to support business development.
• Develop solutions for prospect RFP and RFQ needs.
• Negotiate contracts with carriers and service providers.
• Select carriers, routings, and schedules to meet customer needs.
• Establish and maintain customer relationships.
• Organize sales cycle events to showcase CJ Logistics America culture and leadership.
• Understand customer supply chains to tailor CJL proposals.
• Develop customized value propositions highlighting CJL benefits.
• Perform other related duties as assigned.

Skills

Communication

Detail oriented

Problem solving

Strategic thinking

Education

Bachelor’s degree in supply chain, logistics, business, or related field

Job description

Compensation

Base Hourly Wage or Compensation Range: $___per hour/annually

Schedule

Normal Office Hours

Compensation

Base Hourly Wage or Compensation Range: $___per hour/annually

Incentive eligible: No

Position Overview

The Project Cargo Logistics Sr. Manager for North America Freight Forwarding (NAFF) works a critical role in driving business growth and achieving company performance metrics by bridging daily operations with strategic business development. This position balances the hands-on execution of complex project cargo logistics-including operational tasks and pricing initiatives-with proactive commercial expansion. Working in continuous collaboration with the project cargo team and local management, the Senior Manager identifies and pursues new business prospects to ensure organizational goals are consistently met.

Essential Job Duties & Responsibilities

• Coordinate with overseas agents as needed to support Project Cargo shipments.
• Oversee and execute daily project cargo operations while leading strategic pricing initiatives to maintain competitiveness and profitability.
• Provide professional input and act as the designated company resources on all project cargo related questions.
• Develop processes and workflows to ensure higher quality shipping experience for project cargo clients.
• Provide pricing and/or quotes in support of business development opportunities.
• Develop solutions to meet the needs of prospect RFP and RFQ.
• Design solutions to resolve client issues and challenges.
• Negotiate contracts with carriers and service providers as needed.
• Strategically select carriers, routings, and schedules to meet customer needs.
• Establish, develop, and maintain positive business and customer relationships.
• Organize events during the sales cycle (meetings, business trips, workshops) that allow each customer to experience CJL’s culture, leadership, and passion firsthand.
• Develop an understanding of each customer’s supply chain operation and match CJL solutions with that understanding to generate high-impact, customer-centric proposals.
• Develop customized value propositions that summarize CJ Logistics America’s benefits in customer terms.
• Perform other related job duties as assigned or required.

Required Qualifications

• Bachelor’s degree in supply chain, logistics, business, or related field.
• 12+ years of experience in a client-facing or account management role.
• Provide success in generating leads and moving them through the pipeline.
• Excellent communication skills with the ability to communicate effectively along vertical and horizontal plans, internally and in client organizations.
• Detail-oriented and able to manage and maintain all facets of complex assignments.
• Proven success in problem-solving with an aptitude in identifying strategic solutions with enterprise-wide implications.
• Flexibility to work among diverse corporate environments, industries, and audiences.
• Strong knowledge of accounting and finance principles with prior P&L ownership.
• Ability to travel as needed (up to 20%).

Physical Requirements

This is largely a sedentary role requiring the physical ability to:

• Sit for prolonged periods of time at a desk while working on a computer
• Use hands and fingers to operate a keyboard, mouse, and telephone
• Speak and hear clearly in person, virtually, and over the phone
• Occasionally stand, walk, reach, stoop, or lift up to 10 pounds

Work Environment

This position operates in a professional office environment. The role routinely uses standard office equipment, such as computers, phones, photocopiers, filing cabinets, and printers. The work environment is typically quiet to moderate in noise level and is climate controlled.

Location/Remote Eligibility

This is a hybrid role based out of a Freight Forwarding local office. Regular, on-site presence is required (4) days per Week Or As Otherwise Directed By The Company. The role may be performed in a hybrid work setting (combination of on-site and/or remote), depending on business needs and location eligibility. When working remote, employees are expected to maintain a dedicated, distraction-free, confidential workspace and reliable internet connection. This position requires occasional travel to other CJ facilities or client locations and may include up to 20% travel.

Schedule

Flexible hours may be required to support deadlines or cross-functional collaboration.