Freight Forwarding Analytics Lead

Glovis America, Inc.; Duluth, Northern (GA, KY); Hybrid; USD 55,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

FSAs

Life and AD&D

Disability (Short & Long-Term)

Paid Vacation/Holidays/Sick leave

Hospital and Critical Illness

Wellness Program

401(k) with Matching

Team Lunches/Activities

Discretionary Bonuses

Tuition Reimbursement

Job summary

Glovis America, Inc. invites applications for the Mobis Parts Operations Team - Senior Analyst (Freight Forwarding) in Duluth, GA. The role focuses on resolving transportation exceptions, analyzing performance data, and developing advanced reports to drive cost efficiency and on-time delivery across U.S.

ports, rails, and PDCs. The ideal candidate has 1–2 years in drayage/freight forwarding or logistics, strong data analytics, and excellent written and verbal communication skills.

Qualifications

• 1–2 years of Drayage, Freight Forwarding, Logistics experience.
• High School Diploma/G.E.D. required.
• Bachelor's degree preferred.
• 2–5 years of Supply Chain Management experience.
• 1–3 years supervisory experience.

Responsibilities

• Investigate and resolve transportation exceptions, service disruptions, and shipment delays.
• Coordinate and execute recovery actions to minimize operational impact and service interruptions.
• Analyze transportation performance data to identify trends, recurring issues, and operational risks.
• Validate operational data integrity and correct discrepancies affecting reporting accuracy.
• Develop and maintain advanced operational reports and analytical tools.
• Support carrier, customer, and PDC inquiries requiring detailed operational research and resolution.
• Identify root causes of recurring transportation issues and recommend corrective actions.
• Prepare supporting documentation and analysis required for transportation accounting activities.
• Assist with KPI reporting enhancements and reporting automation initiatives.
• Support onboarding and knowledge transfer activities for team members.
• Participate in continuous improvement projects and operational reviews.
• Assist with system testing and process implementation activities.

Skills

Customer issue resolution

Transportation reporting

Root cause analysis

Written & verbal communication

Education

High School Diploma/G.E.D.

Bachelor's Degree

Job description

Glovis America, Inc. invites applications for the Mobis Parts Operations Team - Senior Analyst (Freight Forwarding) in Duluth, GA. The role focuses on resolving transportation exceptions, analyzing performance data, and developing advanced reports to drive cost efficiency and on-time delivery across U.S.

ports, rails, and PDCs. The ideal candidate has 1–2 years in drayage/freight forwarding or logistics, strong data analytics, and excellent written and verbal communication skills.