Freight Forwarder, Ocean Import

DSV Road GmbH; Cleveland (OH); On-site; USD 29,000 - 41,000; Full time

Job summary

DSV – Global Transport and Logistics in Cleveland, OH is seeking a Freight Forwarder, Ocean Import to manage the ocean import process, coordinate carriers, and track shipments end-to-end. The role emphasizes accurate documentation, regulatory compliance, and strong customer service to support timely deliveries.

Ideal candidates have prior freight forwarding or logistics experience and solid English communication skills, with proficiency in Microsoft Office and logistics software.

Qualifications

• Experience in freight forwarding or logistics is preferred.
• Ocean import experience is highly desirable.

Responsibilities

• Manage the importation of goods by ocean, including customs clearance and delivery to the final destination.
• Coordinate with carriers, customs brokers, and trucking companies to ensure timely delivery of goods.
• Track shipments and provide updates to customers as needed.
• Prepare and submit documentation for customs clearance, including invoices and bills of lading.
• Ensure compliance with regulations and laws, including customs and trade laws.
• Manage relationships with customers and provide excellent service.

Skills

Freight forwarding

Ocean imports

Customer service

Communication

Time management

Attention to detail

Microsoft Office

Logistics software

Tools

Logistics software

Microsoft Office

Job description

Job area: Freight Forwarding

DSV – Global Transport and Logistics

At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.

Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.

As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.

Division:Air & Sea
Job Posting Title: Freight Forwarder, Ocean Import
Time Type: Full Time

A Freight Forwarder Ocean Import is responsible for managing the importation of goods by ocean, including all aspects of the logistics process such as customs clearance, carrier booking, cargo tracking, and delivery to the final destination. This role involves coordinating with various parties including carriers, customs brokers, and trucking companies to ensure timely and efficient delivery of goods.

Duties and Responsibilities

• Manage the importation of goods by ocean, including customs clearance and delivery to the final destination
• Coordinate with carriers, customs brokers, and trucking companies to ensure timely delivery of goods
• Track shipments and provide updates to customers as needed
• Prepare and submit required documentation for customs clearance, including commercial invoices, bills of lading, and other relevant paperwork
• Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws
• Manage relationships with customers and provide exceptional customer service

Educational background / Work experience

• Prior experience in freight forwarding, logistics, or a related field is preferred
• Experience in ocean imports is highly desirable

Other Skills

• Excellent organizational and time management skills
• Strong communication and interpersonal skills
• Attention to detail and accuracy
• Ability to work well under pressure and in a fast-paced environment
• Knowledge of ocean freight logistics and customs regulations
• Understanding of trade laws and regulations
• Fluency in English is required
• Knowledge of additional languages is a plus

Computer Literacy

• Proficiency in Microsoft Office Suite
• Experience with logistics software and systems is preferred

At-Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.

For this position, the expected base pay range is $20.50 - $30.00 per hour. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through theDSV Benefits Showcase . Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [e-mail] . If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.