Freight/Courier Driver

SPS; Santa Clara (CA); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Career growth

Learning & development

Bonuses

Paid time off

Medical benefits

Job summary

SPS is seeking a Route Driver / Courier to provide reliable campus mail and parcel delivery, pickup, and front/back office support as needed. You will travel predefined routes, maintain logs, and ensure chain-of-custody compliance.

The role emphasizes professional appearance, strong communication, and careful operation of company vehicles in California. Local travel is required, and the position offers growth opportunities and comprehensive benefits.

Qualifications

• High School Diploma or equivalent required.
• Valid state driver’s license with clean record.
• Ability to work assigned hours as determined by manager.
• Strong written and verbal communication skills.
• Excellent organizational and time-management skills.
• Ability to multitask and prioritize effectively.
• Basic computer proficiency and ability to learn systems.
• Professional appearance and customer-focused attitude.

Responsibilities

• Travel predefined delivery routes via company vehicle to distribute mail and parcels on campus.
• Perform pickups and deliveries accurately using maps and written instructions.
• Maintain detailed logs and timestamps for items received and delivered.
• Ensure compliance with chain-of-custody procedures and operational standards.
• Respond promptly to client delivery requests and ensure timely order fulfillment.
• Complete paperwork accurately and within required timelines.
• Provide front or back office coverage and assist with shipping/receiving as needed.

Skills

Customer service

Communication

Time management

Organizational skills

Multitasking

Education

High School Diploma or equivalent

Tools

Office equipment

Shipping/receiving procedures

Job description

SPS Global is seeking a dependable and service-oriented Route Driver / Courier to support campus delivery and logistics operations. This role is responsible for ensuring the safe, accurate, and timely transportation of mail and parcels while maintaining operational efficiency and exceptional customer service standards.

Job Overview

The Route Driver / Courier provides exceptional courier and delivery services by receiving dispatch requests, retrieving mail and parcels from designated offices, and delivering them safely and efficiently throughout the campus.

This role also supports front and back office operations as needed, helping maintain seamless workplace services and operational continuity.

Reports To

Client Services Supervisor, Client Services Manager, or equivalent leadership

What You’ll Do

Courier & Delivery Operations

• Travel predefined delivery routes via company vehicle to distribute mail and parcels throughout the campus
• Perform pickups and deliveries accurately using maps and written instructions
• Maintain detailed logs and timestamps for items received and delivered
• Ensure compliance with chain-of-custody procedures and operational standards
• Respond promptly to client delivery requests and ensure timely order fulfillment
• Complete paperwork accurately, legibly, and within required timelines

Vehicle & Safety Management

• Operate company vehicles safely in accordance with state laws and company policies
• Maintain vehicle readiness through routine maintenance checks including oil, tires, fuel, and fluid levels
• Follow company procedures in the event of accidents or injuries
• Ensure professional presentation and compliance with company appearance standards

Customer Service & Operational Support

• Deliver 5-star customer service across all forms of communication
• Build professional relationships with customers and internal teams
• Maintain professionalism and composure during sensitive situations
• Proactively seek additional work and operational support opportunities during downtime
• Train backup personnel and provide guidance on procedures and best practices

Cross-Functional Office Support

• Provide front or back office coverage as operational needs require
• Assist with shipping and receiving functions when needed
• Support handling and validation of packing slips and shipment materials

What We’re Looking For

Required

• High School Diploma or equivalent
• Current state-issued driver’s license with clean driving record
• Ability to work assigned hours as determined by manager
• Strong written and verbal communication skills
• Excellent organizational and time-management skills
• Ability to multitask and prioritize effectively
• Basic computer proficiency and ability to learn operational systems
• Professional appearance and customer-focused attitude

Preferred

• 2+ years of courier, logistics, delivery, or related operational experience
• Experience with shipping and receiving procedures
• Working knowledge of multifunction devices (MFDs) and office equipment

Competencies

• Strong customer service orientation
• Attention to detail and operational accuracy
• Strong communication and interpersonal skills
• Organizational and multitasking abilities
• Independent work capability and accountability
• Problem-solving and analytical thinking
• Adaptability and professionalism under pressure

Physical Requirements

• Ability to lift or move packages weighing 40 lbs. or greater frequently
• Ability to move materials using wheeled carts with 60 lb capacity
• Ability to walk, bend, kneel, stand, and sit for extended periods
• Manual dexterity for operating office machinery and delivery equipment
• Physical and mental capability to safely operate company vehicles

Travel

Local travel required

Pay Range

$24 - $27 USD

What We Offer

• Career Growth: Opportunities to expand expertise across courier services, logistics, and workplace operations.
• Learning & Development: A culture that promotes continuous learning and professional development.
• We Recognize Talent: Recognition programs available across all employee levels.
• Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason.
• Bonuses: Are available for employee and client referrals for current employees.
• Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts.

About SPS

SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings.

Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies.

At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.

Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.

To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews.

SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse Applicant Tracking System to facilitate application management and recruiting workflows. Human recruiters and hiring managers review applications and exercise independent judgment throughout the hiring process.

SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.