Freight Administrative Associate

Charlie's Produce; Anchorage (AK); On-site; Full time

Benefits offered by this job

Medical/Dental/Vision benefits

ESOP (Profit Sharing) and 401(k)

Paid vacations and holidays

100% Prepaid College Tuition

Employee assistance program (EAP)

Job summary

A leading wholesale produce company in Anchorage seeks a dedicated Sales Representative responsible for handling customer complaints and entering orders. Ideal candidates should have strong problem-solving skills, a professional phone manner, and the ability to work independently in a fast-paced environment. The role includes assisting will-call customers, printing customer orders, and supporting various projects within the logistics department. Join a dynamic team committed to quality and community impact in the food supply chain.

Qualifications

• Ten Key by touch / 5,000 keystrokes per hour.
• Intermediate knowledge of word processing and Excel.
• Self-motivated individual with the ability to work independently.
• Strong organizational skills with attention to detail.

Responsibilities

• Handle complaints and enter orders for customers.
• Assist will-call customers with inquiries.
• Print and maintain customer orders.
• Create warehouse/production labels as needed.
• Participate in special projects necessary for the departments.

Skills

Ten Key by touch

Intermediate knowledge of word processing

Excel

Problem-solving skills

Interpersonal skills

Time management

Organizational skills

Job description

Company Description

CP Logistics is an affiliate of Charlie's Produce! Charlie’s Produce is a privately owned wholesale produce company and the largest privately owned produce wholesaler on the West Coast—and we’re still growing! Our success comes down to one thing: PEOPLE. We hire the best and create an environment that fosters loyalty, stability, innovation, and growth. Founded on a commitment to quality, that focus remains at the heart of everything we do.

In 2017, our Alaska division expanded by adding CP Logistics, a third‑party logistics (3PL) company that has been thriving ever since. Now, we’re looking for an enthusiastic, self‑driven Sales Representative to join our dynamic team.

Why Join Us?

• Be part of a company that values community, quality, and service.
• Work alongside a passionate team dedicated to food, supply chain excellence, and making a difference.
• Enjoy opportunities for professional growth and innovation in a supportive environment.

What We’re Looking For

We want motivated, community‑oriented individuals who share our vision of enhancing communities through exceptional produce and logistics services. If you’re customer‑focused and ready to make an impact, we’d love to hear from you!

What We Offer

• An amazing company culture!
• Medical/Dental/Vision on the first of the month following hire.
• ESOP (Profit Sharing) and 401(k).
• Paid vacations, paid holidays.
• Coverage under State Sick Leave.
• 100% Prepaid College Tuition for employees and their dependents.
• Employee assistance program (EAP).

Additional Compensation Details

• Yearly review with possibility of increase based on performance and tenure.

Job Description

The Role

Customers Service Representatives are responsible for handling complaints, entering orders, assisting with will‑call customers, and providing information about products and services.

Essential Responsibilities

• Ability to work a flexible schedule and be able to work overtime and holidays as needed.
• Print and maintain customer orders.
• Create warehouse/production labels as needed.
• Stock adjustments/distress forms; alert appropriate personnel.
• Enter/complete required paperwork for inter‑company transfers.
• Enter received product quantities into company’s front‑end systems.
• Participate in special projects necessary for the departments.
• Respond to inquiries and refer to proper manager.
• May provide backup in other areas of the operations and/or administrative departments.
• Maintain regular communications with all necessary departments to ensure operations are functioning satisfactorily.
• Other duties as assigned.

Qualifications

• Ten Key by touch / 5,000 keystrokes per hour.
• Intermediate knowledge of word processing and Excel.
• Proven problem‑solving skills able to deal with a variety of details simultaneously.
• Self‑motivated individual with the ability to work independently.
• Professional phone manner.
• Proven interpersonal and teamwork skills.
• Strong organizational skills with an emphasis on attention to detail.
• Must be skilled in time management and be capable of meeting deadlines with accuracy.

Additional Information

All your information will be kept confidential according to EEO guidelines. This is a safety‑sensitive position. The employer participates in E‑Verify and will provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee’s Form I‑9 to confirm work authorization. We do not provide H1‑B sponsorships at this time.

Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual’s qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state.

Charlie's Produce is an Equal Opportunity Employer. Visit our Employment Page for more details or to view our privacy center: https://www.charliesproduce.com/careers/.

Location: Anchorage, AK.