Freelance ServiceNow Consultant - Quality Assurance

Mindrift; Town of Texas (WI); On-site; USD 60,000 - 90,000; Part time

Job summary

A leading company in AI innovation seeks a freelancer in ServiceNow consultancy to contribute part-time, remotely. The role involves content creation, expert acquisition, and task auditing with the aim of enhancing AI model performance. Ideal candidates should have a strong educational background and significant experience with ServiceNow, allowing them to influence AI development.

Benefits

Flexible schedule

Work on advanced AI projects

Enhance your professional portfolio

Qualifications

• Minimum 5 years of professional experience with ServiceNow software.
• Advanced English proficiency (C1) or above.
• Willingness to learn and adapt quickly.

Responsibilities

• Create and refine content for ServiceNow Consultancy.
• Conduct interviews and assess qualifications of experts.
• Provide support and moderation in Discord project chats.
• Review tasks and provide constructive feedback to maintain quality.

Skills

Content Creation

Expertise in ServiceNow

Chat Moderation

Auditing Skills

Education

Bachelor's or Master’s degree in Business Management/Administration, Project Management, Operations Management, Information Technology

Job description

AtMindrift, innovation meets opportunity. We believe in using the power of collective intelligence to ethically shape the future of AI.

What we do

The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.

About the Role

Generative AI models are improving very quickly, and one of our goals is to make them capable of addressing specialized questions and achieving complex reasoning skills.

Responsibilities:

• Content Creation & Refinement:Create and refine content to ensure accuracy and relevance across a variety of topics in ServiceNow Consultancy, while also developing references and examples of tasks.
• Experts Acquisition:Conduct interviews and assess the qualification tests of experts, ensuring their competency.
• Chat Moderation:Provide support by addressing project-related questions from other experts in Discord chats, especially those related to project guidelines.
• Auditing Work:Review and evaluate tasks completed by other experts, ensuring they align with project guidelines. Provide constructive feedback, verify expertise-related information, and edit content as necessary to improve quality.

How to get started

Simply apply to this post, qualify, and get the chance to contribute to projects aligned with your skills, on your own schedule. From creating training prompts to refining model responses, you’ll help shape the future of AI while ensuring technology benefits everyone.

• You have a Bachelor's or Master’s degree in Business Management/Administration, Project Management, Operations Management, Information Technology.
• You have at least 5 years of professional experience with ServiceNow software.
• Your level of English is advanced (C1) or above.
• You are ready to learn new methods, able to switch between tasks and topics quickly and sometimes work with challenging, complex guidelines.
• Our freelance role is fully remote so, you just need a laptop, internet connection, time available and enthusiasm to take on a challenge.

Why you should apply for this freelance role:

• Take part in a part-time, remote, freelance project that fits around your primary professional or academic commitments.
• Work on advanced AI projects and gain valuable experience that enhances your portfolio.
• Influence how future AI models understand and communicate in your field of expertise.