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Craft Agency Ltd. in New York is seeking a Freelance Senior Account Manager to lead client relationships and drive ambitious creative work to life. You’ll own accounts end-to-end, partnering with strategy, creative, design and production teams in a hybrid New York setting.
You’ll manage multiple brands, oversee budgets and timelines, and read ahead to spot growth opportunities while maintaining autonomy in delivery and client leadership.
We’re working with a global design agency in NYC- a studio that partners with ambitious brands to create defining moments through strategy, creativity, design and technology.
They’re looking for a Freelance Senior Account Manager to join the New York team, leading client relationships, driving projects forward and bringing ambitious creative work to life.
As the primary point of contact across your accounts, you’ll own the day-to-day client relationships, steering projects from brief through delivery with commercial and strategic oversight, with real autonomy.
The work sits across multiple concurrent workstreams, so you’ll manage budgets, scopes and timelines, and keep the connection tight between client ambition and what the strategy, creative, design and production teams can make. Part of the job is reading further ahead than the current brief – spotting where an account can grow and bringing that back into the conversation.
This is account ownership at a senior level: leading client conversations, challenging constructively, and moving work forward without constant escalation.
You’re a senior client services professional from a branding, creative or integrated agency, most likely already in New York. You’ve owned accounts end-to-end – running relationships, budgets, scopes and timelines across several projects at once – and you’re comfortable as the bridge between client stakeholders and internal teams.
You lead accounts autonomously but stay close to delivery. If you’ve worked on globally recognised brand programs, or want to, this is where that experience pays off.