Freelance QA & Data Analytics Specialist (Retail)

Atrium Staffing; New York (NY); On-site; USD 41,000 - 55,000; Part time

Benefits offered by this job

Atrium Care Package

Job summary

Atrium Staffing is seeking a Freelance QA and Data Analyst in New York to support product quality strategy through data collection, analytics, reporting, and QA. You will gather and analyze customer sentiment, vendor data, and quality information across platforms and present insights to senior leadership.

The role requires 2–5 years in QA/data analytics, fast-paced retail experience, and strong communication skills to drive data-driven decisions and cross-functional collaboration.

Qualifications

• 2–5 years of related professional experience in quality assurance, data analytics, reporting, or a related field.
• Previous fast-paced retail industry experience is required.
• Experience collecting, aggregating, analyzing, and reporting data from multiple sources.
• Strong ability to translate customer feedback and complex data into actionable business insights.
• Exceptional written and verbal communication skills, including the ability to present synthesized information to senior leadership.

Responsibilities

• Serve as the central hub for collecting data across internal and external platforms.
• Mine customer reviews, return data, and direct customer comments for actionable quality insights.
• Aggregate and analyze product quality and customer satisfaction data.
• Design, build, and maintain reports tracking quality metrics, vendor performance, and product history.
• Develop innovative approaches to capture, visualize, and communicate product quality data.
• Present synthesized insights and quality narratives to senior leadership.
• Serve as a key liaison between external partners, cross-functional teams, and executive leadership.
• Manage departmental processes including budget tracking, invoicing, chargebacks, vendor manuals, factory approvals, and business continuity records.
• Review, organize, and maintain incoming reports and departmental documentation.
• Schedule key meetings and maintain accurate team recaps and administrative records.
• Identify opportunities to improve data collection, reporting, and quality processes.

Skills

Quality assurance

Data analytics

Reporting

Cross-functional collaboration

Communication

Education

Data Analytics/QA background

Job description

Atrium Staffing is seeking a Freelance QA and Data Analyst in New York to support product quality strategy through data collection, analytics, reporting, and QA. You will gather and analyze customer sentiment, vendor data, and quality information across platforms and present insights to senior leadership.

The role requires 2–5 years in QA/data analytics, fast-paced retail experience, and strong communication skills to drive data-driven decisions and cross-functional collaboration.