Freelance Luxury Brand Evaluator | Islands, GB

CXG group; Nebraska; Hybrid; USD 11,160 - 22,320; Full time

Benefits offered by this job

Collaborate with iconic brands across industries.

Flexible assignments tailored to interests.

Compensation for time and feedback.

User-friendly mobile platform.

Job summary

Join CXG group as a luxury brand evaluator and turn your passion for premium brands into a rewarding career. You will assess customer experiences and provide feedback that shapes the luxury landscape.

This role offers you flexibility with multiple missions per month, allowing you to engage with iconic brands either in-store or online. Enjoy a user-friendly mobile platform to manage missions and feedback, while being compensated for your insights.

Qualifications

• Must be 18 years or older.
• Current customer of premium and luxury brands.
• Punctual, organized, detail-oriented, and reliable.
• Observant and passionate about customer experience.

Responsibilities

• Choose assignments aligning with personal preferences.
• Visit luxury stores or evaluate online.
• Observe ambiance, service quality, and customer experience.
• Provide honest feedback through questionnaires.

Skills

Detail-oriented

Organizational skills

Observational skills

Passionate about customer experience

Job description

Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.

About the Role

As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.

• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.

Responsibilities

1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.

Perks of the Role

• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.

Compensation

• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.

About CXG

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.

Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.

Qualifications

• Must be 18 years or older.
• Current customer of premium and luxury brands.
• Not currently under contract with any retail brands, to ensure impartiality.
• Punctual, organized, detail-oriented, and reliable.
• Observant and passionate about customer experience.
• No prior experience is required; we value honest feedback from genuine customers.