Freelance Luxury Brand Evaluator Automotive Project - Pittsburgh

CXG; Silver Spring (MD, PA); Remote; USD 27,552 - 68,880; Part time

Benefits offered by this job

Flexible working hours

Freelance, project-based position

Job summary

An evaluation consultancy is looking for a Luxury Brand Evaluator based in Pittsburgh, PA. In this freelance role, you will assess luxury customer experiences by visiting stores or evaluating online interactions. We seek individuals with a passion for automobiles, strong observation skills, and the ability to provide unbiased feedback. Enjoy flexible working hours and the opportunity to improve customer service across the luxury sector.

Qualifications

• Must be 18 years of age or older.
• Good understanding of the automobile industry.
• Passionate about automobiles and improving customer service.
• Enjoy interacting with people.
• Keen eye for observing various shopping aspects.
• Willingness to adapt to various assignments.
• Ability to provide unbiased feedback.

Responsibilities

• Choose assignments that align with your preferences.
• Visit luxury stores or evaluate online interactions.
• Observe the ambiance and overall customer experience.
• Provide feedback through questionnaires.

Skills

Good understanding of the automobile industry

Passionate about automobiles

Enjoy interacting with people

Keen eye for observing

Ability to provide unbiased feedback

Job description

Overview

Freelance Luxury Brand Evaluator Automotive Project - Pittsburgh – Join to apply for this role at CXG. Are you a luxury automobile enthusiast who appreciates the finest details of high-end vehicles? If yes, we are looking for you. As a Luxury Brand Evaluator, you will discreetly assess customer experiences and provide critical feedback that helps brands refine their services; your insights shape the future of luxury experiences.

Responsibilities

• Choose your assignments – align your missions with your personal preferences and profile.
• Visit luxury stores or evaluate online – engage with sales associates in stores or online from home.
• Observe carefully – visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience.
• Provide honest feedback – share your observations through questionnaires on our platform.

About CXG

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live, where you can manage missions, certifications, and feedback.

Requirements

• Must be 18 years of age or older.
• Good understanding of the automobile industry.
• Passionate about automobiles and improving customer service and retail environments.
• Enjoy interacting with people.
• Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
• Willingness to adapt to varying assignment types and industries.
• Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys.

Benefits

• This is a freelance, project-based position.
• Flexible working hours.

Location: Pittsburgh, PA (as part of the project scope).