Freelance Luxury Brand Evaluator Automotive Project- Greater Baltimore/Annapolis

CXG; Cockeysville (MD); Remote; USD 60,000 - 80,000; Part time

Job summary

A luxury brand evaluation company is seeking a Luxury Brand Evaluator to discreetly assess customer experiences in high-end automobile settings. Responsibilities include choosing personal assignments, visiting luxury showrooms, and providing actionable feedback to luxury brands. Ideal candidates should have a passion for automobiles and the ability to observe and report experiences accurately. This position offers flexibility as it is freelance and project-based.

Benefits

Flexible working hours

Freelance opportunities

Qualifications

• Must be 18 years of age or older.
• Passionate about automobiles and customer service.
• Ability to provide unbiased, honest feedback quickly.

Responsibilities

• Choose assignments that fit personal preferences.
• Evaluate luxury stores or online customer experiences.
• Provide feedback via questionnaires on customer experiences.

Skills

Understanding of the automobile industry

Observational skills

Strong communication skills

Job description

Overview

Are you a luxury automobile enthusiast who appreciates the finer details of high-end vehicles? If the answer is yes, we are looking for you! As a Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences.

What you will be doing

• Choose your assignments - align your missions with your personal preferences and profile.
• Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
• Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience.
• Provide honest feedback - use our platform to share your observations through questionnaires.

About CXG

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we\'re committed to redefining the customer experience for luxury giants.

Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.

Requirements

• Must be 18 years of age or older.
• Good understanding of the automobile industry
• Passionate about automobiles and improving customer service and retail environments
• Enjoy interacting with people
• Has a keen eye for discreetly observing and noting various aspects of your shopping experience
• Willingness to adapt to varying assignment types and industries
• Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys

Benefits

• This is a freelance, project-based position
• Flexible working hours