Freelance Luxury Brand Evaluator Automotive Project - Dallas-Fort Worth (DFW)

CXG; Town of Texas (WI); Remote; USD 60,000 - 80,000; Part time

Job summary

A leading luxury brand evaluation firm is seeking a Luxury Brand Evaluator to assess customer experiences in high-end automotive environments. You will engage discreetly with luxury brands, providing critical feedback that influences future improvements. As a freelance position, enjoy flexible hours while contributing to the refinement of luxury experiences. An understanding of the automobile industry and a passion for customer service are essential.

Benefits

Flexible working hours

Opportunity to work on various assignments

Qualifications

• Must be 18 years of age or older.
• Passionate about automobiles and improving customer service.
• Willingness to adapt to varying assignment types.

Responsibilities

• Choose assignments that align with personal preferences.
• Evaluate luxury stores either physically or online.
• Provide honest feedback on customer experiences.

Skills

Attention to detail

Good understanding of the automobile industry

Excellent observation skills

Ability to provide unbiased feedback

Interpersonal skills

Job description

Overview

Are you a luxury automobile enthusiast who appreciates the finer details of high-end vehicles? If the answer is yes, we are looking for you!

As a Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences.

What you will be doing

1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.

About CXG

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.

Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.

• Must be 18 years of age or older.
• Good understanding of the automobile industry.
• Passionate about automobiles and improving customer service and retail environments.
• Enjoy interacting with people.
• Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
• Willingness to adapt to varying assignment types and industries.
• Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys

• This is a freelance, project-based position
• Flexible working hours