Free People Stylist

URBN Urban Outfitters, Inc.; Novi (MI); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Employee discounts

Medical, dental, vision

Job summary

URBN Urban Outfitters, Inc. is seeking a dynamic Stylist for our Novi, MI location. You will contribute to driving sales by delivering a genuine, personalized customer experience and by representing the Free People brand on the sales floor.

Responsibilities include engaging customers, sharing product knowledge across zones, supporting visual standards, and helping maintain store operations with upbeat collaboration with team members. Flexibility to work nights, weekends and holidays is needed.

Qualifications

• Experience in customer service.
• Able to work flexible hours including nights, weekends, and holidays.
• Strong team player with collaborative mindset.
• Passion for the FP brand and styling.

Responsibilities

• Provide genuine customer experience and drive sales.
• Interact with customers with product knowledge across zones.
• Support brand standards and store operations with upbeat teamwork.

Skills

Customer service

Teamwork

Flexibility

Communication

Job description

Location

This position is located at 27500 Novi Road, Novi, Michigan, 48377 United States

Role Summary

A Stylist contributes to driving sales through providing a genuine experience to each customer.

Role Responsibilities

Brand Experience

• Acts as a brand representative reflective of the company values; drives the store experience on the sales floor through an energized pace
• Initiates conversation, shares advice and product knowledge to interact with the customer in every zone in a personalized, genuine way
• Utilizes technology to be well-informed on events and special offers in store and online to enhance the customer experience with an omni perspective

Teamwork + Communication

• Contributes to an inclusive and people-first philosophy by being positive, respectful and helpful to others
• Collaborates with peers and leadership, sharing ideas with the team and actively participating in daily meetings, store initiatives, and brand focuses
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer

Visual + Business operations

• Maintains Free People’s visual and operational standards while keeping the focus on the customer
• Supports the shipment process to gain awareness of product including what’s new and what’s reship
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Role Qualifications

• Love for the FP brand
• Experience in customer service
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

Pay Range

Starting from USD $13.73/Hr.