Free People Stylist

Free People; Novi (MI); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO

Employee discounts

Job summary

Free People is seeking a Stylist to contribute to driving sales by delivering a genuine customer experience in a dynamic store environment. You will act as a brand representative, energizing the sales floor and guiding customers with personalized styling advice.

Responsibilities include promoting product knowledge, collaborating with team members, and ensuring the store operates with strong visual standards while supporting inventory and safety policies to maximize profitability.

Qualifications

• Experience in customer service is required.
• Team player with positive attitude.
• Willingness to work flexible hours including nights, weekends, and holidays.

Responsibilities

• Acts as a brand representative reflecting the company values and drives the store experience on the sales floor with an energized pace.
• Initiates conversation, shares advice and product knowledge to interact with customers in a personalized, genuine way.
• Uses technology to stay informed on in-store and online events and offers to enhance the customer omni-channel experience.

Skills

Customer service experience

Team player

Flexible hours

Brand affinity

Job description

Location

This position is located at 27500 Novi Road, Novi, Michigan, 48377 United States

Role Summary

A Stylist contributes to driving sales through providing a genuine experience to each customer.

Role Responsibilities

Brand Experience

• Acts as a brand representative reflective of the company values; drives the store experience on the sales floor through an energized pace
• Initiates conversation, shares advice and product knowledge to interact with the customer in every zone in a personalized, genuine way
• Utilizes technology to be well-informed on events and special offers in store and online to enhance the customer experience with an omni perspective

Teamwork + Communication

• Contributes to an inclusive and people-first philosophy by being positive, respectful and helpful to others
• Collaborates with peers and leadership, sharing ideas with the team and actively participating in daily meetings, store initiatives, and brand focuses
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer

Visual + Business operations

• Maintains Free People’s visual and operational standards while keeping the focus on the customer
• Supports the shipment process to gain awareness of product including what’s new and what’s reship
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Role Qualifications

• Love for the FP brand
• Experience in customer service
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

Pay Range

Starting from USD $13.73/Hr.