Fraud Strategy & Operations Director

Associated Bank; Omaha (NE); On-site; USD 151,000 - 259,000; Full time

Benefits offered by this job

401k and Pension plans

Volunteer time off

Diversity-focused Colleague Resource G

Competitive salaries

Well-being programs

Parental leave

Employee stock purchase plan

Military benefits

Banking benefits

Job summary

Associated Bank is seeking a senior fraud risk leader to direct the enterprise fraud prevention and detection program across monitoring, policy, and controls. You will guide a high-performing team, shape strategy, and partner with risk, operations, and business lines to strengthen risk management and customer experience.

In this role you’ll monitor KPIs, drive improvement, and ensure regulatory expectations are met while enabling a proactive, customer-centric approach that reduces losses and

Qualifications

• Bachelor’s degree in Risk, Compliance, Audit, or a related field, or equivalent experience
• 10+ years of experience in fraud risk management, financial crimes investigations, or related risk/compliance functions within financial services
• 5+ years of leadership experience managing teams or providing oversight in fraud, investigations, or risk functions
• Strong knowledge of fraud prevention, detection, monitoring, and control frameworks

Responsibilities

• Lead the bank’s fraud prevention and detection program, including monitoring, decisioning, and fraud loss mitigation strategies.
• Develop and execute the fraud program roadmap, governance framework, policies, and operating practices.
• Analyze fraud trends, risks, and regulatory expectations to strengthen controls and reduce losses.
• Optimize fraud tools, rules, and detection strategies to improve effectiveness and reduce false positives.
• Partner with business, operations, disputes, and financial crimes teams to drive a coordinated fraud risk approach.
• Influence enterprise initiatives by ensuring fraud risks and controls are considered throughout design and implementation.
• Monitor key performance indicators, loss metrics, risk assessments, and program effectiveness to support informed decision-making.
• Build and develop a high-performing team through coaching, succession planning, and talent development.

Skills

Fraud risk management

Leadership

Regulatory knowledge

Cross-functional collaboration

Education

Bachelor’s degree in Risk/Compliance/Audit

Master’s degree

CAMS or CFE certification

Job description

Associated Bank is seeking a senior fraud risk leader to direct the enterprise fraud prevention and detection program across monitoring, policy, and controls. You will guide a high-performing team, shape strategy, and partner with risk, operations, and business lines to strengthen risk management and customer experience.

In this role you’ll monitor KPIs, drive improvement, and ensure regulatory expectations are met while enabling a proactive, customer-centric approach that reduces losses and