Fraud Strategy Deposit Acquisition - Senior Associate

JPMorganChase; Wilmington (DE); On-site; USD 90,000 - 140,000; Full time

Job summary

JPMorgan Chase's Fraud Strategy Center of Excellence seeks a Senior Associate to analyze large datasets, generate actionable insights, and present to senior leadership to safeguard customers in digital payments.

You will monitor fraud trends in retail acquisition, balance losses and customer impact, and work with risk and product teams to implement strong fraud controls in a dynamic environment.

Qualifications

• Bachelor's degree required.
• 2+ years of professional experience in risk management, analytics, or data science.
• Strong knowledge of SAS and SQL.
• Excellent analytical and problem-solving skills with data interpretation.
• Clear written and verbal communication; proficient in Excel and PowerPoint.
• Strong organizational and project management abilities; can handle multiple priorities.
• Proven ability to collaborate and build partnerships; self-directed and capable under pressure.

Responsibilities

• Monitor fraud trends in retail acquisition and develop insights with firm-wide data and models.
• Develop strategies balancing fraud losses, costs, and customer impact.
• Collaborate with cross-functional partners to protect customers and support business growth.
• Work with fraud risk product teams to deliver best-in-class fraud defenses.

Education

Bachelor's degree

Tools

SAS

SQL

Excel

PowerPoint

Job description

Job Description

Join a high-impact team at the forefront of Fraud Strategy Center of Excellence where your analytical expertise directly safeguards millions of customers. At JPMorgan Chase, you'll leverage cutting-edge tools and creative thinking to outsmart fraudsters and shape the future of secure digital payments. Collaborate with talented professionals, solve complex challenges, and see your insights drive real-world results. If you thrive on intellectual curiosity and want to make a tangible difference, this is the opportunity for you. Be part of a team where your ideas and passion for problem-solving are valued and rewarded.

Job Description

Join a high-impact team at the forefront of Fraud Strategy Center of Excellence where your analytical expertise directly safeguards millions of customers. At JPMorgan Chase, you'll leverage cutting-edge tools and creative thinking to outsmart fraudsters and shape the future of secure digital payments. Collaborate with talented professionals, solve complex challenges, and see your insights drive real-world results. If you thrive on intellectual curiosity and want to make a tangible difference, this is the opportunity for you. Be part of a team where your ideas and passion for problem-solving are valued and rewarded.

As a Fraud Strategy Deposit Acquisition - Senior Associate under the Consumer & Community Banking Line of Business, you will play a critical role in protecting our customers and the firm. This role offers the opportunity to work with large, complex datasets, collaborate with cross‑functional teams, and present actionable insights to senior leadership, all while developing your skills in a dynamic and fast‑paced environment.

Job Responsibilities

• You will monitor the fraud trends in the retail acquisition space to develop insights around potential gaps in our defenses and propose solutions by leveraging data from across the firm, advanced machine learning models, and other advanced analytics.
• You will develop strategies and actions that balance the tradeoff amongst fraud losses, operational expenses driven by fraud strategies, and customer impacts from fraud prevention efforts.
• You will work closely with partners across the firm to deliver on joint priorities that keep the firm and our customers safe from fraud while helping the business grow.
• You will also be responsible for working closely with fraud risk technical product team to deliver best in class fraud fighting capabilities to protect our customers.

Required Qualifications, Capabilities And Skills

• Bachelor's degree.
• 2+ years of professional experience related to risk management, strategic analytics, or data science.
• Strong knowledge of programming language like SAS, SQL.
• Strong analytical, interpretive, and problem‑solving skills with the ability to interpret large amounts of data to monitor and uncover behaviors and trends in fraudulent activity.
• Strong, clear, and concise written and verbal communication with ability to edit and prepare executive level communications. Proficient in Excel & PowerPoint.
• Excellent organizational and project management skills; able to manage competing priorities under tight deadlines.
• Proven ability to collaborate and build strong partnerships.
• High degree of initiative, self‑direction, and ability to work well under pressure.

Preferred Qualifications, Capabilities And Skills

• Prior experience working in Fraud risk
• Intellectual curiosity with a proven ability to learn quickly

ABOUT US

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About The Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most‑used digital solutions – all while ranking first in customer satisfaction.

Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country‑specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.