Fraud Senior Specialist I

Socket.dev; Charlotte (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Retirement plan (401k)

Paid time off

Sick days

Paid holidays

Job summary

Truist Financial Corporation is seeking a Fraud Analyst to review and decide on fraud-related cases in a fast-paced environment. You will utilize banking systems, conduct client research, and apply critical thinking to resolve alerts and cases in a timely manner.

The role requires 3–5 years in banking or related fields, strong investigative and communication skills, and flexibility to work shifts as needed. This position is based in the United States with on-site duties.

Qualifications

• Associates degree or equivalent education and related training.
• Three to five years of banking/financial experience preferred.
• Ability to learn and perform complex processes.
• Strong investigative and analytical skills.
• Strong work prioritization and time management skills.
• Excellent interpersonal and communication abilities.
• Proficiency in basic computer applications (Microsoft Office).
• Ability to work in a high-stress, fast-paced environment.
• Willingness to work flexible hours.

Responsibilities

• Analyze and decide on multiple fraud-related cases or alert types.
• Investigate transactional information using banking systems to meet fraud requirements.
• Conduct client research and utilize various applications for alert investigations.
• Make well-supported decisions with strong critical thinking.
• Provide timely resolutions to cases with awareness of timelines.
• Communicate effectively with internal and external partners or clients.
• Participate in fraud-related training to stay updated on laws and regulations.

Skills

Analytical skills

Investigative skills

Critical thinking

Time management

Interpersonal skills

Communication skills

Microsoft Office

Education

Associates Degree or equivalent education and related training

Bachelor's Degree

Tools

Banking systems

Job description

Need Help?

Please review the following job description:

Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• 1. Analyze and decision multiple Fraud related cases or alert types.
• 2. Utilize banking systems to investigate and research all transactional information to ensure that Fraud requirements are met.
• 3. Conduct client research.
• 4. Use critical thinking skills to make well supported decisions relative to the alert type.
• 5. Utilize internal and external applications to assist in the investigation and research of all applicable alerts
• 6. Efficiently and effectively resolve cases or alerts with awareness of all timelines as directed by relative to Fraud function.
• 7. Support effective communication with internal and external partners or clients.
• 8. Participate in Fraud related training that may include webinars, periodicals and self -study in order to stay abreast of any related changing laws and regulations

QUALIFICATIONS

Required Qualifications:

• 1. Associates Degree or equivalent education and related training
• 2. Three - Five years of banking, financial industry or related experience; preferably in a branch, audit, compliance, legal, risk or lending related capacity.
• 3. Ability to learn and perform complex processes in order to meet the spirit and letter of the procedures, policies and regulations that govern the department.
• 4. Strong investigative, analytical, and critical thinking skills
• 5. Strong work prioritization and time management skills
• 6. Strong interpersonal, communication and client service skills
• 7. Demonstrated proficiency in basic computer applications such as Microsoft Office software products
• 8. Ability to work in a high-stress, fast-paced, rapidly changing environment.
• 9. Ability and willingness to work flexible hours as required by the function

Preferred Qualifications:

• 10. Bachelor's Degree
• 11. Experience in investigation, law enforcement, or lending role
• 12. Knowledge of Fraud regulations and/or related compliance requirements, including reporting and record retention requirements
• 13. Experience in Fraud and/or compliance-related role, whether in a client facing or backroom/operational role

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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