Fraud & Risk Ops Analyst: KYC Onboarding

ESR Healthcare; San Jose (CA); On-site; USD 34,440 - 48,216; Full time

Job summary

A financial services firm in San Jose, CA seeks a Risk Operations Analyst to investigate fraudulent activities in e-commerce and payments. Candidates should demonstrate 1-3 years in fraud investigation, strong analytical skills, and efficiency in customer communication. This role requires local availability in San Jose and adherence to risk compliance guidelines. The position starts as a 6-month assignment, potentially extendable based on performance and business needs. Join a dynamic team dedicated to risk management and customer care.

Qualifications

• 1-3 years of experience in fraud and risk investigation operations, preferably in e-commerce or financial services.
• Strong analytical skills and attention to detail.
• Ability to manage multiple investigations and meet deadlines.

Responsibilities

• Review and verify accounts for potential fraudulent activity.
• Ensure compliance with risk and fraud requirements.
• Build and maintain customer relationships during investigations.

Skills

Fraud investigation

Data analysis

Customer communication

Organizational skills

Problem-solving

Education

All education level

Job description

A financial services firm in San Jose, CA seeks a Risk Operations Analyst to investigate fraudulent activities in e-commerce and payments. Candidates should demonstrate 1-3 years in fraud investigation, strong analytical skills, and efficiency in customer communication. This role requires local availability in San Jose and adherence to risk compliance guidelines. The position starts as a 6-month assignment, potentially extendable based on performance and business needs. Join a dynamic team dedicated to risk management and customer care.