Fraud Risk & Detection Director

City National Bank (CNB); Coral Gables (FL); On-site; USD 180,000 - 230,000; Full time

Benefits offered by this job

Health Coverage

401(k) with match

Paid time off

Wellness resources

Job summary

City National Bank of Florida is seeking a Fraud Risk & Detection Director to lead the enterprise fraud program and a team of detection analysts. You will oversee system performance, vendor relationships, and risk governance, shaping fraud strategy across the organization.

The role requires 10+ years in fraud risk management with strong leadership, regulatory knowledge, and cross-functional collaboration to drive continuous improvement in detection capabilities and controls.

Qualifications

• A bachelor's degree in business, finance, accounting, or related field is preferred.
• Experience leading fraud risk programs and managing detection platforms is required.
• Strong knowledge of regulatory requirements related to fraud and AML.

Responsibilities

• Lead enterprise fraud detection and prevention programs and teams.
• Oversee system performance, vendor relationships, and governance.
• Conduct regular risk assessments and improve detection capabilities.
• Provide strategic coaching and performance feedback to staff.
• Develop and monitor fraud policies, controls, and procedures.
• Deliver fraud metrics, dashboards, and executive-level reporting.

Skills

Leadership

Fraud risk management

Model governance

Vendor management

Regulatory compliance

Cross-functional collaboration

Analytical communication

Education

Bachelor's degree

Tools

Fraud detection systems

Job description

Overview

About the Role

The Fraud Risk & Detection Director is responsible for overseeing enterprise fraud detection and prevention. This leadership role includes managing a team of Detection Analysts, overseeing fraud system performance and vendor relationships, and ensuring compliance with regulatory and internal risk management standards. The incumbent exercises independent judgment and decision-making authority in strategic planning, operational oversight, and risk governance. This position requires advanced expertise in fraud risk, model governance, and cross-functional collaboration, and plays a key role in shaping fraud prevention strategy across the organization.

What You'll Do:

• Lead and manage fraud detection activities, ensuring effective monitoring and resolution of alerts.
• Oversee fraud recovery efforts in alignment with investigative functions to ensure timely restitution and case closure.
• Conduct quality control reviews to ensure accuracy and consistency in fraud detection and investigation practices.
• Conduct regular performance reviews and provide strategic coaching to enhance team effectiveness.
• Serve as the primary authority over the fraud detection system, including vendor relationship oversight and ensuring optimal system performance.
• Execute system performance tuning and optimization to strengthen detection capabilities.
• Identify, evaluate, and implement new fraud detection agents and technologies to advance program effectiveness.
• Lead the annual enterprise-wide fraud risk assessment, identifying vulnerabilities and recommending mitigation strategies.
• Conduct fraud risk assessments for new products and services to ensure proactive integration of fraud controls.
• Direct the Fraud Risk and Control Self-Assessment (RCSA) process in alignment with enterprise risk governance.
• Perform system coverage assessments to evaluate effectiveness and identify gaps in fraud detection.
• Oversee fraud models under the Financial Crimes Prevention (FCP) Model Governance framework, including change control management.
• Collaborate with model risk stakeholders on fraud model validations and ongoing performance monitoring.
• Partner with operational leaders to define and document fraud-related roles and responsibilities.
• Produce and deliver fraud metrics, dashboards, and strategic reports to senior management.
• Participate in the annual Business Continuity Planning (BCP) exercise to ensure fraud program resilience.
• Monitor fraud trends and provide strategic insights to enhance detection and prevention strategies, including the development and refinement of fraud-related policies and procedures.

Qualifications

What You Bring

• 5-7 years of experience in fraud risk management, financial crimes, or a related field within the financial services industry (Required).
• 10+ years of experience (preferred).
• Demonstrated experience in leading fraud detection programs, managing system performance, and overseeing vendor relationships.
• Strong understanding of fraud models, risk assessments, and control frameworks, with the ability to evaluate and influence enterprise-level fraud strategy.
• Proven leadership and team management experience, including oversight of high-impact fraud detection and prevention initiatives.
• Excellent analytical, communication, and stakeholder management skills, with the ability to present complex findings to senior leadership and influence decision-making.
• Familiarity with regulatory requirements related to fraud, AML, and financial crime, and the ability to interpret and apply them in policy and program development.
• Demonstrated ability to exercise independent judgment in matters of significance, including system configuration, risk mitigation, and model governance.
• Experience developing and refining fraud-related policies, procedures, and governance frameworks to ensure compliance and operational effectiveness.
• Ability to lead cross-functional collaboration and drive continuous improvement in fraud detection capabilities and risk controls.

Education

• Bachelor's Degree in Business Administration, Finance, Accounting, Criminal Justice, or a related field preferred.
• An equivalent combination of education and relevant professional experience may be considered in lieu of a degree.

Benefits & Perks

We offer a competitive benefits package designed to support your success:

• Health Coverage: Medical, dental, and vision plans with employer contributions.
• Retirement Savings: 401(k) with matching, plus additional retirement options.
• Paid Time Off & Holidays: Generous PTO and paid holidays.
• Wellness Support: Access to mental health and financial wellness resources.

Visit our benefits page to learn more Benefits!

Join City National Bank of Florida. The possibilities are endless.

Special Instructions to Candidates

Equal Opportunity

City National Bank of Florida is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, protected veteran status, or any status protected by federal, state, or Florida law. We comply with the ADA and applicable Florida laws.

Interview Guidelines

To ensure a fair interview process, the use of AI wearables, AT tools, AI applications, or other external assistance is strickly prohibited.

Accommodations

If you require a reasonable accommodation to apply or participate in the hiring process, please contact our Talent Attraction team at [e-mail]