Fraud Risk Analyst – Hybrid: Detect, Mitigate, Protect

Webster Bank; Southington (CT); On-site; USD 60,000 - 70,000; Full time

Job summary

Webster Bank, a division of Santander Bank, N.A., is seeking an Analyst Fraud Risk Management in Southington, CT. You will analyze bank transactions, new accounts, and customer behavior to identify anomalies and potential risk, document findings, and escalate appropriately to prevent losses.

Responsibilities include monitoring across channels, reviewing warning reports, placing holds, recommending closures, and supporting retail staff on fraud-related issues.

Qualifications

• Analytical mindset with attention to detail.
• Proficient in MS Word, Excel and PowerPoint.
• Ability to work in a high-volume environment and manage accuracy.

Responsibilities

• Monitors transactions across multiple delivery channels to identify trends and patterns of fraudulent activity and takes appropriate action.
• Reviews output of daily account warning reports using automated scoring system; researches fraudulent information or discrepancies.
• Mitigates identified potential fraud loss by: placing holds/restricting access; preparing STMs; performing necessary due diligence.
• Recommends closure of accounts deemed risky or suspicious; performs account maintenance as necessary.
• Review exception items on a daily basis.
• Provide phone support for calls from banking centers and the call center.
• Maintains accurate records to ensure accurate reporting and adherence to applicable laws and regulations.
• Based upon research and findings, makes recommendations to management for updates to fraud prevention strategies.
• Provides internal support to retail personnel on all issues concerning fraud and suspicious activity.

Tools

Microsoft Word

Excel

PowerPoint

Job description

Webster Bank, a division of Santander Bank, N.A., is seeking an Analyst Fraud Risk Management in Southington, CT. You will analyze bank transactions, new accounts, and customer behavior to identify anomalies and potential risk, document findings, and escalate appropriately to prevent losses.

Responsibilities include monitoring across channels, reviewing warning reports, placing holds, recommending closures, and supporting retail staff on fraud-related issues.