Fraud Review Analyst

Radial Inc.; United States; On-site; USD 45,000 - 73,000; Full time

Job summary

Radial Inc. is hiring a Fraud Review Analyst to manually review online transactions and ensure customer authenticity. This role involves analyzing data to identify fraudulent activities and collaborating with customer service to provide a secure experience. A Bachelor’s degree is preferred, alongside exceptional communication and analytical skills. Join a company driving eCommerce fulfillment solutions and shaping the retail landscape.

Benefits

Competitive benefits package, including medical, dental, and vision.

401K matching after 6 months.

Generous PTO.

Educational assistance.

Qualifications

• Exceptional communication skills required.
• Proven ability to meet or exceed goals in a metrics-driven organization.
• Self-starter with strong attention to detail and organization.

Responsibilities

• Analyze multiple data points to make quality decisions impacting clients.
• Identify links between fraudulent transactions to prevent fraud.
• Collaborate with team on new and emerging fraud trends.

Skills

Communication

Analytical skills

Attention to detail

Education

Bachelor’s degree in Criminal Justice, Economics, Statistics, or Business-related field

High School diploma

Job description

Join to apply for the Fraud Review Analyst role at Radial Inc.

Join to apply for the Fraud Review Analyst role at Radial Inc.

This range is provided by Radial Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$45,600.00/yr - $73,000.00/yr

At Radial, our employees are the forefront of ecommerce, bringing beloved brands to consumers through our fulfillment and technology solutions. We are fueling the future of retail, which means you are, too. When you work for Radial, you join a global community of changemakers, where the work is critical, and the culture is fun. We depend on our workforce to overcome real-world challenges every day and encourage you to carve your own career path while shaping our future together. We currently have an exciting opening for a Fraud Review Analyst.

Radial is the pre-eminent B2C eCommerce fulfillment solutions provider powering some of the world’s best customer experiences, specializing in tailored, scalable eCommerce fulfillment solutions for mid-market and enterprise brands.

Role Summary

The Fraud Review Analyst’s primary role is to manually review online transactions to determine their authenticity. They will interact with customers and customer service to provide a seamless and secure customer experience.

Responsibilities

• Quickly analyze multiple data points to make quality decisions that impact our clients and their customers
• Analyze and identify links between fraudulent transactions to identify and stop fraud rings
• Interact with customer service and customers through various forms of communication and assist analysts with customer escalations
• Focus on improving overall operational effectiveness by helping manage queue volumes
• Collaborate with team to discuss new and emerging fraud trends
  
  

Qualifications

• Exceptional communication skills and strong analytical skills
• Self-starter with exceptional attention to detail and organization
• Proven ability to meet or exceed goals in a metrics driven organization
• Willingness and flexibility to work according to business needs including a weekend day
• (Desired) Bachelor’s degree in Criminal Justice, Economics, Statistics, or Business-related field, HS diploma required
• Experience working as part of a team
  
  

Travel

• This position is not remote.
• Travel is not required
  
  

Benefits

• Opportunities to develop and explore career advancement
• Competitive benefits package including medical, dental, vision, paid life insurance and disability, employer HSA funding
• Family planning coverage, including Fertility & Adoption benefits
• 401K matching after 6 months with immediate vesting
• Generous PTO
• Educational assistance and more!
  
  

Hours: Sunday to Thursday 11:00am to 8:00pm. Must be available to work additional hours as need.

Radial is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual’s status in any other group or class protected by applicable federal, state or local law.

Radial is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing [e-mail] . We will work to assist disabled job seekers whose disability prevents them from being able to apply online.

Want to join an organization with an inclusive work culture? No need to look any further. Apply now!

Click Here for All Open Jobs at Radial

Access this link to review our privacy notice: Radial, Inc. Privacy Notice for Candidates | Radial

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Transportation, Logistics, Supply Chain and Storage and IT Services and IT Consulting

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