Fraud Protection Analyst- Senior

First Horizon Bank; Memphis (TN); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical with wellness incentives

HSA with company match

Tuition reimbursement

Mentor program

401(k) with 6% match

Job summary

First Horizon Bank is seeking a Fraud Digital Banking Analyst to join our Fraud Strategy Analytics team. You will work with large datasets across digital payment channels to detect and mitigate fraud, using Excel and Power BI to derive actionable insights.

The role requires strong analytical skills, collaboration with cross-functional teams, and the ability to translate data into effective controls while maintaining confidentiality and adherence to data-handling standards.

Qualifications

• Bachelor’s degree in Business Analytics, Data Analytics, Business/Finance, or related field, or 5+ years of fraud analytics experience.
• Advanced Excel for data analytics.
• Ability to identify patterns, trends, and anomalies in large datasets.
• Strong organizational and time‑management skills; manage multiple priorities.

Responsibilities

• Analyze and synthesize large transaction datasets using Excel and Power BI to identify fraud patterns.
• Apply advanced Excel techniques to perform detailed fraud analyses.
• Collaborate with management and cross‑functional teams to communicate findings and support mitigation strategies.
• Monitor shifts in fraud activity and provide recommendations to enhance controls.
• Manage multiple projects with minimal supervision and meet deadlines.
• Document analyses, prepare reporting, and present insights to varied audiences.
• Stay informed on fraud trends, detection tools, and analytic best practices.

Skills

Advanced Excel

Fraud analytics

Data analysis

Communication skills

Time management

Team collaboration

Critical thinking

Education

Bachelor's degree in Business Analytics/Finance or related field

Tools

Power BI

Job description

Location: Onsite at Birmingham, AL, Memphis, TN, or Metairie, LA

Summary

First Horizon is seeking a Fraud Digital Banking Analyst to join our Fraud Strategy Analytics team. We’re looking for a detail oriented, analytical professional who excels at working with large datasets to detect and mitigate emerging fraud risks. This role focuses on deep dive analysis across digital payment channels—including Zelle, ACH, Online Banking, Bill Pay, and Wires—using Excel, Power BI, and related tools. The ideal candidate is collaborative, curious, and able to translate data into actionable fraud mitigation strategies.

What You’ll Do

• Analyze and synthesize large transaction datasets using Excel, Power BI, and other analytics tools to identify evolving fraud patterns.
• Apply advanced Excel techniques (pivot tables, formulas, data manipulation) to perform detailed fraud analyses.
• Collaborate with management and cross‑functional teams to communicate findings and support fraud‑mitigation strategies.
• Research and monitor shifts in fraud activity; provide clear recommendations to enhance controls.
• Manage multiple projects simultaneously and prioritize work with minimal supervision.
• Document analyses, prepare reporting, and present insights to audiences with varying levels of data literacy.
• Stay informed on fraud trends, detection tools, and analytic best practices.
• Uphold confidentiality and follow all data‑handling standards.

What You Bring

• Bachelor’s degree in Business Analytics, Data Analytics, Business/Finance, or a related field; OR 5+ years of fraud analytics or similar data‑analysis experience.
• Demonstrated expertise in advanced Excel for data analytics.
• Ability to identify patterns, trends, and anomalies in large datasets.
• Strong organizational and time‑management skills with the ability to manage multiple priorities independently.
• Excellent written and verbal communication skills for explaining complex findings.
• Self‑starter with strong critical‑thinking and problem‑solving abilities.
• Experience with Power BI strongly preferred.
• Effective team collaboration skills.
• Occasional flexibility in work hours as needed.

Preferred Skills

• Experience in banking, digital payments, or fraud prevention.
• Familiarity with SQL or Python for data analysis (not required).
• Proven ability to convert technical insights into clear business recommendations.

ABOUT US

First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available atwww.FirstHorizon.com (https://urldefense.com/v3/__https:/www.firsthorizon.com/__;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6_kmPxl66_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$)

Benefit Highlights

• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

Follow Us

Facebook (https://www.facebook.com/FirstHorizonBank)

X formerly Twitter (https://twitter.com/FirstHorizonBnk)

LinkedIn (http://www.linkedin.com/company/first-horizon-bank)

Instagram (https://www.instagram.com/first_horizon/)

YouTube (https://www.youtube.com/channel/UCEVs5OMj-b0H9Dr5Q209_-Q)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Job Identification: 1535

Job Category: Support

Job Schedule: Full time

Degree Level: High School Equivalent