Fraud Prevention Analyst I

First Citizens; Phoenix (AZ); Remote; USD 50,000 - 80,000; Full time

Job summary

A leading company in the banking sector is seeking a Fraud Prevention Analyst to analyze transactions and prevent fraudulent activities. The role involves working with multiple payment channels, communicating with clients and peers, and ensuring compliance with banking regulations. Candidates should have a Bachelor's Degree or significant relevant experience in fraud prevention, banking operations, or a similar field.

Qualifications

• Bachelor's Degree with 2 years in fraud prevention or 6 years without.
• Knowledge of payment channels preferred.
• Experience in banking operations is crucial.

Responsibilities

• Analyze transactions and identify fraudulent activity.
• Investigate potential fraud and mitigate risks.
• Serve as a point of contact for fraud-related inquiries.
• Track metrics for reporting on fraud trends.

Skills

Familiarity with Bank policies

Knowledge of Bank systems

Internet research skills

Ability to grasp new software

Education

Bachelor's Degree

High School Diploma or GED

Job description

Overview

This is a remote role that may only be hired in the following location: AZ

This position analyzes transactions in multiple payment channels to detect suspicious or high-risk activity. Identifies risks through investigation and analysis. Communicates directly with clients, associates, and peer bank contacts in tracking, researching, and resolving issues. Determines the appropriate course of action to mitigate risks and stop further loss, protecting compromised accounts to prevent any subsequent fraudulent transactions.

Responsibilities

• Analysis - Compiles and analyzes transactions for multiple payment channels. Reviews transactions to identify high risk situations, fraudulent activity, and internal control breakdowns. Effectively communicates analysis output.
• Fraud Prevention - Investigates potential fraud, risk, or internal control breakdowns identified by transaction analysis. Determines the appropriate course of action to stop further loss. Ensures compliance with Bank regulations throughout loss prevention activities.
• Business Support - Serves as a point of contact for associates or clients to discuss and resolve fraudulent activity. Protects compromised accounts in order to prevent subsequent fraudulent transactions. Communicates effectively with associates, clients, operations, and peer bank contacts on fraud prevention activity and techniques.
• Reporting - Tracks metrics based on analysis and case information for reporting purposes. Conveys emerging trends.

Qualifications

Bachelor's Degree and 2 years of experience in Branch Operations, Bank Fraud Prevention, or a Teller position OR High School Diploma or GED and 6 years of experience in Branch Operations, Bank Fraud Prevention, or a Teller position

Preferred Area of Experience: Knowledge of various payment channels

Skills: Familiarity with Bank policies, procedures, and practices including related industry and regulatory issues, Knowledge of Bank systems and applications, Ability to quickly grasp new vendor software, Internet research skills.

Preferred Qualifications:

• Current contractor/contingent worker for First Citizens Bank

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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