Fraud & Payments BI Analyst

Tata Consultancy Services Limited; Jacksonville (FL); On-site; USD 100,000 - 120,000; Full time

Job summary

Tata Consultancy Services Limited seeks a Business Analyst to gather and analyze requirements from stakeholders in Jacksonville, FL. The role focuses on fraud, marketing, and financial services domains, driving process improvements through data-driven insights.

Responsibilities include creating reports, dashboards, and data mappings, while collaborating with product owners, architects, and developers to deliver value. Strong communication and Agile experience are essential.

Qualifications

• Experience in Business Analysis within Cards Acquisitions, Fraud, Marketing, or Financial Services domains.
• Strong analytical and problem-solving skills.
• Proficiency in SQL, Excel, and reporting.
• Experience with requirements gathering, process mapping, and documentation.
• Strong communication and stakeholder management skills.
• Experience working in Agile environments.

Responsibilities

• Gather, analyze, and document business requirements from stakeholders.
• Analyze fraud trends, risks, and controls to recommend process improvements.
• Develop reports, dashboards, and business metrics to track performance.
• Collaborate with business users, product owners, architects, and mainframe developers.
• Present findings and recommendations to business stakeholders.
• Create process flows, use cases, interface specifications, and data-mapping documents.
• Maintain project documentation and business process artifacts.

Skills

Business analysis

Analytical thinking

Communication

Agile experience

Stakeholder management

Education

Bachelor's in Computer Science

Tools

SQL

Excel

Reporting

Job description

Tata Consultancy Services Limited seeks a Business Analyst to gather and analyze requirements from stakeholders in Jacksonville, FL. The role focuses on fraud, marketing, and financial services domains, driving process improvements through data-driven insights.

Responsibilities include creating reports, dashboards, and data mappings, while collaborating with product owners, architects, and developers to deliver value. Strong communication and Agile experience are essential.