Fraud Operations & Prevention Specialist

Tandym-Group; Vienna (VA); Hybrid; USD 48,000 - 52,000; Full time

Job summary

The Tandym-Group is seeking a Fraud Management Specialist for a Fortune 50 financial institution. You will monitor activity, manage cases, analyze trends, and work with internal partners to strengthen detection and response.

This hybrid role offers 3 days on-site with colleagues, standard business hours, and collaboration across fraud, security, and analytics teams to reduce risk and protect customers. Strong communication and data-analysis skills are essential for presenting findings to

Qualifications

• 2+ years of experience in Fraud Operations, Fraud Investigations, Financial Crimes, or Financial Services.
• Bachelor's degree in Business, Finance, Criminal Justice, or related field.
• Experience supporting Fraud Detection, Fraud Prevention, or Fraud Case Management within a financial institution.
• Proficiency with Microsoft Office, including Excel.
• Strong analytical, organizational, and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to prioritize multiple assignments while working independently and collaboratively.

Responsibilities

• Monitoring member account activity to identify potential fraud, account abuse, and suspicious transactions.
• Reviewing, analyzing, and managing fraud and forgery cases prior to escalation to Security for investigation.
• Tracking fraud cases and communicating status updates to internal business partners and stakeholders.
• Identifying fraud trends and recommending process, policy, and technology improvements to strengthen fraud prevention efforts.
• Collaborating with Security and cross-functional teams to support fraud detection, incident response, and risk mitigation initiatives.
• Collecting, analyzing, and maintaining fraud data to support reporting, trend analysis, and operational decision-making.
• Assisting with the development and implementation of fraud policies, procedures, and incident response standards.
• Supporting training initiatives related to fraud processes, system enhancements, and procedural updates.
• Serving as a subject matter resource on fraud trends, emerging risks, and fraud prevention best practices.

Skills

Analytical skills

Communication skills

Problem-solving

Prioritization

Independent + collaborative work

Education

Bachelor's degree in Business, Finance, Criminal Justice

Tools

Excel

SQL

Job description

The Tandym-Group is seeking a Fraud Management Specialist for a Fortune 50 financial institution. You will monitor activity, manage cases, analyze trends, and work with internal partners to strengthen detection and response.

This hybrid role offers 3 days on-site with colleagues, standard business hours, and collaboration across fraud, security, and analytics teams to reduce risk and protect customers. Strong communication and data-analysis skills are essential for presenting findings to