Fraud Operations Leader: Strategy, Risk & Growth

Stripe; Chicago (IL); Hybrid; USD 138,000 - 206,000; Full time

Benefits offered by this job

Equity

Company bonus or sales commissions/bon

401(k) plan

Medical, dental, and vision benefits

Wellness stipends

Job summary

Stripe is seeking a Manager of Fraud Operations in the United States to lead a high-performing investigations team and set an inspirational vision for the broader Fraud Operations organization.

You will drive short- and long-term initiatives to future-proof the team, scale operations, and balance risk with a strong user experience. This hybrid role may be based remotely or in-office within reasonable distance of a Stripe office.

Qualifications

• 10+ years in fraud, risk, or management roles with team leadership.
• Strong strategic thinking and problem-solving skills.
• Excellent communication and stakeholder management across functions.
• Passion for user-centric experiences while managing risk.

Responsibilities

• Inspire, motivate, and develop a high-performing fraud investigations team.
• Set strategic vision and execute short- and long-term initiatives.
• Collaborate with risk leadership and cross-functional partners.
• Define core metrics, SLAs, and organizational performance.
• Evolve the organization to scale operations and address challenges.

Skills

Fraud risk management

Team leadership

Strategic thinking

Problem solving

Stakeholder management

Communication

User-centric mindset

Data analysis

Education

Bachelor’s degree or higher in a relevant field

Tools

SQL

Job description

Stripe is seeking a Manager of Fraud Operations in the United States to lead a high-performing investigations team and set an inspirational vision for the broader Fraud Operations organization.

You will drive short- and long-term initiatives to future-proof the team, scale operations, and balance risk with a strong user experience. This hybrid role may be based remotely or in-office within reasonable distance of a Stripe office.