Fraud Investigator II: Investigate, Analyze & Report

PlainsCapital Bank; Dallas (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

11 Paid Holidays

PTO 15+ days

401k Matching

Health Benefits

Job summary

PlainsCapital Bank in Dallas is seeking a Fraud Investigator to join our investigations team. You will identify and document fraud schemes, perform research with investigative software, and file SARs with minimal supervision while coordinating with law enforcement.

The role requires strong analytical, communication, and time-management skills, the ability to work independently, and adherence to regulatory guidelines and precise case notes. PlainsCapital Bank values stability and client service.

Qualifications

• Bachelor’s degree in business-related discipline or commensurate experience.
• 3 or more years of bank fraud investigations experience or 7 years banking experience.
• Fraud-interviewing experience preferred.
• Excellent verbal, written and interpersonal communication skills with the ability to interact with all levels of Bank personnel and law enforcement.
• Strong analytical, time management, organizational, and problem-solving skills with the ability to multi-task and work in a deadline-driven environment.
• Must be self-motivated with strong initiative, high level of accountability, and the ability to work independently.
• Strong computer skills, specifically with Microsoft Office suite of products, and the ability to learn and utilize custom banking systems and applications.

Responsibilities

• Good working knowledge of various fraud schemes (kiting, elder abuse, BEC, wire fraud, counterfeit rings, etc.) and characteristics of the red flags.
• Good working knowledge of research and investigative software programs and tools.
• Accurately and thoroughly document case comments and all investigative steps in compliance with department procedures and standards.
• Accurately identify and submit timely Suspicious Activity Reports (SARs) and Management Notifications with minimal supervision.
• Good working knowledge of bank regulations and operations to assist in determining risk to the bank on fraud related issues.
• Assist other team members as directed.
• Ability to research and investigate external cases concurrently, with minimal management supervision, while adhering to all department and regulatory standards.
• Maintain communication by providing telephone support to all branches and Call Center, discussing possible policy changes with Management to present to Operation Services, notifying Regional Managers of large losses, and communicating with law enforcement on pending investigations.
• Establish liaison with business units and initiates contacts with outside corporations and agencies. Attend area Intel Meetings as directed.
• Conduct routine interviews and may participate in more complex interviews with more experienced investigators.
• Handle project assignments as needed.

Skills

Fraud investigation

Interpersonal communication

Analytical skills

Time management

Independent work

Microsoft Office

Education

Bachelor’s Degree in business related discipline

Job description

PlainsCapital Bank in Dallas is seeking a Fraud Investigator to join our investigations team. You will identify and document fraud schemes, perform research with investigative software, and file SARs with minimal supervision while coordinating with law enforcement.

The role requires strong analytical, communication, and time-management skills, the ability to work independently, and adherence to regulatory guidelines and precise case notes. PlainsCapital Bank values stability and client service.