Fraud Investigator II (Full Time) - Sugar Land

Prosperity Bank; Sugar Land (TX); Presencial; USD 70 000 - 110 000; Tempo integral

Resumo da oferta

Prosperity Bank is seeking a seasoned Fraud Investigator to ensure conformity with state and federal laws and to strengthen the Bank's Fraud Program. This role analyzes suspicious activity, participates in external investigations, and may testify in court as needed.

You will interview witnesses, determine investigation scope, prepare evidence for subpoenas, write clear narratives, review surveillance footage, and collaborate with law enforcement, other financial institutions, and internal teams

Qualificações

• Bachelor’s degree in welfare, criminology, finance, or business-related field preferred.
• Certified Fraud Examiner preferred.
• Ten years banking experience along with five years related experience and/or training.
• Ability to work independently on high-complexity projects with minimal supervision.

Responsabilidades

• Investigate fraud alerts and analyze reports to detect suspicious activity.
• Interview witnesses, complainants, and associates as part of investigations.
• Prepare evidence for subpoenas and write case narratives for management.
• Coordinate with law enforcement, insurance, and other institutions.
• Assist Fraud Manager to ensure smooth department operations and training.

Conhecimentos

Judgment & decision making

Planning & organization

Confidentiality

MS Office

Multitasking

Formação académica

Bachelor’s degree

Certified Fraud Examiner (CFE) preferred

Ferramentas

Microsoft Word

Microsoft Excel

PowerPoint

Descrição da oferta de emprego

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

2 days ago Requisition ID: 11271

Prosperity Bank is an Equal Opportunity Employer.

POSITION PURPOSE

The Fraud Investigator is responsible for ensuring conformity and adherence with all applicable state and federal laws and regulations maintaining the Bank's Fraud Program.

Fraud Investigators are responsible for evaluating the circumstances of a case of suspected fraud and make recommendations about future measures. They may work with different institutions including law enforcement agencies, insurance companies, professional organizations, banks, etc. They interview witnesses, complainants, and associates and research transactions and records to present investigation results and to possibly testify in court.

Level II Analyst applies acquired job skills, policies, and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity; exercises judgment within defined guidelines and practices to determine appropriate action.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

• Investigations

• Analyze alerts received from fraud system as well as daily, weekly, and monthly reports designed to detect suspicious activity. Identify trends, patterns, and unusual activity, and elevate activity deemed suspicious to case status for further investigation. Conducts investigation for escalated alerts.
• Conducts in-depth external investigations or complex problems or situations and provides recommendations and/or solutions.
• Interviewing customers or individuals who may have information on fraud allegations.
• Determines scope, timing, and direction of investigations, to include identifying case issues and evidence needed, based on analysis of evidence, complaints, or allegations of law violations. Handles all necessary documentation and required research.
• Prepares correspondence letters and requests for information from customers.
• Prepare evidence for subpoena requests.
• Writing reports/narratives on your findings for case documentation, report to management and referrals.
• Review surveillance footage.
• Other duties as required.

• Business Partnership/Internal and External

• Responds to inquiries or refers inquiries to the appropriate department or person and exhibiting the necessary follow-through with customers and/or staff involved.
• Partners with other Financial Institutions, Law Enforcement Agencies and Adult Protective Services to exchange information and coordinate case investigation collaborations on identified organize crime rings, public corruption, financial crimes, elderly abuse, and other violations of federal or state statutes.
• Assist the Fraud Manager in ensuring department activities run smoothly and efficiently by providing leadership and training within the department.
• Assists Bank personnel in resolving inquiries or issues relating to fraud matters.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this job description amended at any time.

SUPERVISORY RESPONSIBILITIES:

This role has no supervisory duties.

QUALIFICATIONS

Education/Certification:

Bachelor’s Degree preferred in welfare, criminology, finance, or business-relatedfield.

Educational experience, through in-house training sessions, formal school or financial industry related curriculum should be applicable to the financial industry.

Certified Fraud Examiner preferred.

EXPERIENCE REQUIRED:

Ten years banking experience along with five years related experience and/or training.

Work related experience should consist of in-depth background in fraudinvestigations and analysis and compliance/operational support.

KNOWLEDGE REQUIRED:

SKILLS/ABILITIES:

Ability to make appropriate judgments and decisions with limited guidance.

Excellent planning and organizational skills, including the ability to work independently on projects of high complexity with minimal supervision.

Ability to maintain confidentiality and instill trust within the organization

Proficient in Microsoft Word, Excel, and PowerPoint.

Ability to multitask is essential

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

Talking:

Especially where one must frequently convey detailed or important instructions orideas accurately, loudly, or quickly.

Average Hearing:

Able to hear average or normal conversations and receive ordinary information.

Repetitive Motion:

Movements frequently and regularly required using the wrists, hands, and/orfingers.

Average Visual Abilities:

Average, ordinary, visual acuity necessary to prepare or inspect documents orproducts, or operate machinery.

Physical Strength:

Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally. (Almost all office jobs.)

WORKING CONDITIONS

None:

No hazardous or significantly unpleasant conditions (such as in a typical office).

MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

Reasoning Ability:

Ability to apply common sense understanding to carry out detailed butuninvolved written or oral instructions. Ability to deal with problems involving a fewconcrete variables in standardized situations.

Mathematics Ability:

Ability to add, subtract, multiply, and divide in all units of measure,

Using whole numbers, common fractions, and decimals. Ability to compute rate,ratio, and percent and to draw and interpret bar graphs.

Language Ability:

Ability to read and comprehend simple instructions, shortcorrespondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of theorganization.