Fraud Investigator, Benefits Programs (Field Visits)

City of Chesapeake Virginia; Chesapeake, Northern (VA, KY); Hybrid; USD 46,000 - 56,000; Full time

Job summary

City of Chesapeake Virginia seeks a Benefits Program Worker II – Fraud Investigator to support citizens in obtaining services and to investigate fraud, calculate overpayments, and initiate actions. The role requires examining program eligibility, documenting findings, and reporting under state and city guidelines.

Field visits may be required; strong interviewing and investigative skills are essential. A high school diploma or GED is required, along with relevant experience and a valid driver’s

Qualifications

• Requires a high school diploma or GED / HSE.
• Minimum of four years of relevant experience.
• Valid driver’s license with compliant driving record.

Responsibilities

• Receives, evaluates and tracks allegations of suspected fraud.
• Conducts inquiries and investigations to determine intent and eligibility.
• Calculates overpayments and prepares investigative reports.
• Interviews customers and conducts eligibility assessments.
• Maintains records and participates in staff and community meetings.

Skills

Investigation techniques

Evidence gathering

Interviewing

Education

High school diploma or GED

Tools

SPIDeR

VaCMS

DMIS

MMIS

Job description

City of Chesapeake Virginia seeks a Benefits Program Worker II – Fraud Investigator to support citizens in obtaining services and to investigate fraud, calculate overpayments, and initiate actions. The role requires examining program eligibility, documenting findings, and reporting under state and city guidelines.

Field visits may be required; strong interviewing and investigative skills are essential. A high school diploma or GED is required, along with relevant experience and a valid driver’s